-
June 2023 by Marcia Mcclelland
11:10am and the store is still not open.
-
March 2023 by Krisha “ChefWife4Life” Wilkerson
Went in on Saturday 03/04/23 at 6:30 pm when we entered not one person greeted us they where all laughing at the register laughing and talking playing on their phones. I asked about a True religion shirt the guy didn't even stop playing on his phone to come over and help!!!! Horrible customer service!!!
-
December 2022 by Dominique Moore
Had one of the best experiences today that I ever had at a store.. Jarvis and Mc is the goat.. I highly recommend this Cedarhill location
-
December 2022 by Darlene Scott
Shopped at dtlr today. Jarvis and Mc was very helpful and helped me find what I was looking for
-
December 2022 by Samantha Sanchez
Horrible customer service. Do not come to this location. The manager was no help.
-
July 2022 by L “LD” Davis
Unbelievable, I purchased a pair of shoe as gift and when they were the wring shoesI tried to return them. The manager advised me they did not have the shoe I was looking for, so I asked for a refund the manager said they don't give money back and I told him you don't have the shoe. He said I would have to take a gift card in place of cash. I told him I wanted my money back and he said he can't do that it was gift card only. I had to keep the shoes and settle for nothing and try and find the shoe I need. I WILL NEVER SPEN ANOTHER RED PENNY IN THIS STORE AGAIN. The policy is not posted nor is it on the receipt.
-
December 2021 by Tatiana Burkins
Great place to shop on a budget. Great prices for quality shoes.
-
December 2021 by Ladarrin Davis
Unbelievable, I purchased a pair of shoe as gift and when they were the wring shoesI tried to return them. The manager advised me they did not have the shoe I was looking for, so I asked for a refund the manager said they don't give money back and I told him you don't have the shoe. He said I would have to take a gift card in place of cash. I told him I wanted my money back and he said he can't do that it was gift card only. I had to keep the shoes and settle for nothing and try and find the shoe I need. I WILL NEVER SPEN ANOTHER RED PENNY IN THIS STORE AGAIN. The policy is not posted nor is it on the receipt.
-
December 2021 by Java314 Jefferson
This is about the 3rd time I have came to this location and they locked the doors 30 min before closing time. My wife asked what time they close on Christmas eve. And the young lady said we have 12 hrs to come in and shop they close 30 minutes early to clean up. And had the worst attitude. And the manager just stood there while she basically told the customers we on they time schedule not the stores. I usually shop there all the time, but thank gob Hibbert sports opened across the street that will be my new spot.
-
December 2021 by Vanessa Valderas
A lot of these people at all the DTLR need to be fired, we were in line for the you drive to receive a Ticket and all of a sudden about 20 people show up and just walked in and skipped the long line. These managers and employees need to be fired!!! I will be taking this to corporate and the BBB!
-
November 2021 by D G
Horrible customer service skills, over the phone. You don't click in my face while I'm still on the phone.
-
July 2021 by Linda Crenshaw
The only thing I don't understand they say they have so and so on sale when you go to get it they don't even have any of them in the store
-
May 2021 by Alex Anya
Awesome
-
March 2021 by AMAZING JOC
My favorite store!!
-
February 2021 by Tabitha Atkins
Very first time ever stepping foot in a DTLR and I will never step foot in another! I don’t care what location it is! Upon walking in, there were 2 young girls standing at the door like they were door greeters and that’s where they stayed my entire visit and one young lady behind the register ringing up a customer. My daughter and I were in the store around 20mins looking at shoes and clothing. Not one time were we approached and offered assistance or told about any promotions or current sales. I guess DTLR doesn’t drive SALES with their employees. The girls the entire time engaged in personal conversation. I was inquiring about a price on a shoe as the price was not displayed on the shoe and I had to wait until they finished laughing to get their attention. When the girl behind the counter finished with her customer she also joined the girls in conversation. But by this time not only was it them it was also boys who didn’t work there sitting on the display tables. So not only were they not doing their job they also had company at work! This just blew my mind! Check your cameras between 5:30 and 6:30 on 1/15/21. TRAINING TRAINING TRAINING OPPORTUNITY!!!
