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March 2024 by princess gelitos
The service is so terrible is more the ones that I go even they are different personal , they always on a bad actitud , even when you ask them nicely they answer you bad mad need to chance the personal , and the food always burn !!!!!
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February 2024 by stormy lowrance
this place gets me right every time. it was a wait for something but i didnt mind. everything i got was fresh!! dont let any bad reviews stop you from trying this place. ahout out to the manager alyssia she made me feel at home welcoming me in and having conversation with me.
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February 2024 by Zariel Williams
Great place !! Don’t let online reviews make you not want to come. The managers are fantastic! The one with the red hair explained that they are working with one oven and did apologize for the wait time and gave me a drink for my wait. I love this place !!
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February 2024 by kamyah
My Wetzels Pretzels experience was fantastic! The aroma of freshly baked pretzels drew me in, and the taste surpassed my expectations. Kudos to the team, especially Manager Janae, for ensuring a pleasant visit. The attention to detail and warm customer service made a significant difference. Don't be hesitant due to negative reviews; my visit was proof that firsthand experiences speak louder. Treat yourself to Wetzels Pretzels—you won't be disappointed!
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January 2024 by Nathan’s family
They do not close at 9pm They need to update the hours.
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December 2023 by tia hobbs
Suck axx place first impression is everything first time going to try them a get turned around at 4:30 because they haven’t made enough pretzels never again will i attempt to go in there employee should handle things differently then being rude
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December 2023 by Karina Maldonado
This place is horrible! Management sucks and can’t seem to control her mouth when it comes to people that don’t look like her. She will definitely deny service to people and will make any excuse to do so. It does show why she works here and can’t find a better job. The food is always burnt anyway, it’s so sad to see a great place ran by an idiot person.
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December 2023 by Jose C.
It was 6:40 ish on a Friday night walk in and was told they weren't taking more order for the night they were closed meanwhile there was 3 teenagers still dropping food into the oil. Everyone was being refused service we all figured it was the food that they eat or take home. Too many young kids not enough adult supervision.
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December 2023 by Steve Smegner
Went there because girl friend wanted a plain pretzel and lemonade. I also ordered something for me. 6 people waiting ahead of me. 1 was arguing they paid for something they didn't get. 2 people behind counter and they acted like they didn't want to be there. Customer service and attitude was poor. No lemonade. I ordered soda and they had to move the nipples around on the fountain dispenser because they didn't have enough to cover them all. Missed something I ordered turns out they didn't ring it up. Turns out what I ordered came out way to greasy yet burned. See pictures. No pride in work. No care in their job. No customer service.Only thing I ended up was a soda and plain pretzel. Everything else on my order was either not available or was a weak excuse for edible food.Avoid this place. Don't reward them with traffic when they do nothing to earn it.Parking: Well parking for this location is non existent. It's in an outdoor mall next to the playground. The only way there is a walk.
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December 2023 by Jumoke A.
Best store ever I don't know why y'all be hating on weasel pretzels it's a good store and they food bussin
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November 2023 by Ericka M.
i had asked for a refund and bought the food back up there she gave me a refund and it still has no show of my money popping back up on my card and she was very rude and otp while she was talking to me
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October 2023 by P N
A bunch of unhappy children with attitudes work here. Would much rather have auntie Anne’s.
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September 2023 by Alejandro Sanchez
the worst place I've ever visited, very slow
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August 2023 by Yesenia M
I went today and ordered 2 wetzel dogs and mini dogs. They stated it would be a few minute wait which I didn’t mind since we was playing in the splash pad. Overall a great experience and excellent customer service they went above and beyond for us. We will definitely come back ❤️⭐️⭐️⭐️⭐️⭐️
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July 2023 by Miguel Reyes
Got like 6 small pieces of pizza bites and they were burnt. Do not recommend this place
