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February 2024 by Wesley Grantham
Amy Maddox's team was great to work with! Carla helped us get a homeowner's policy last year, and Olivia was very helpful getting us discounts (including a bundling discount) when we switched our auto policy to Allstate this year. Everyone we have worked with in Amy's office has been efficient, friendly, and knowledgeable. They clearly put the customer first!
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January 2024 by Guillermo Silva
Had a great experience working with Olivia Ingle, very detail oriented and knowledgeable. Will definitely recommend to others.
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January 2024 by Golriz Sedaghat
Jennifer Goodwill is a helpful and professional insurance agent. She patiently answered all of our questions regarding the insurance policy. Thanks Jennifer!
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January 2024 by Seth K
Longtime client here. They are very easy to get ahold of and easy to work with. Olivia Ingle helped me this week and she was able to solve my issue within a couple emails. I am thankful for their professional and quick service. A+, highly recommend.
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January 2024 by Courtney Voltin
Jennifer did a great job with setting up the policy, explaining benefits and making the process easy! highly recommend her!
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November 2023 by Doc Rainey
I would be remiss if I did not take the time to praise one of Allstate's Insurance agents - Lynn Shea! Lynn took the time to meet with me personally to address all my insurance concerns. She was extremely knowledgeable, displayed a sincere interest in understanding my issues, etc. Most impressive is the quick response Lynn provides when contacting her via email. It is not an exaggeration when I claim that Lynn ALWAYS gets back to me withing 5 minutes any time I send a email regarding a question or concern. This is remarkable ... and ... because of agents like Lynn Shea, I plan to be a customer of Allstate for a long time ... Lynn is an extremely valuable employee and much appreciated by me and my family.
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October 2023 by Derick McDonald
I can't show my appreciation enough for Amy Maddox's staff, particularly Olivia Ingle. Olivia has been fantastic in her service to me. She is quick in her responses, succinct in the information requested and she looks for any kind of break - financially - for me in my costs. This is so important is this economy right now - quick reliable and financially sound service. Olivia provides it all.
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October 2023 by Asher Williams
Great folks to work with! Olivia Ingle worked diligently to right-size my policy with developing needs and saved my family a good bit of money through the renewal process.
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October 2023 by Gabriella Alvarez
I have been so happy using Allstate over the last year. Most recently, Olivia Ingle has been helping us add a car to our auto policy. She's been so pleasant and helpful throughout the entire process, answering our questions and exercising extreme patience while we continually changed the dates we needed for our policy due to trouble obtaining the vehicle. Even through the recent hailstorms, when you know they must be receiving hundreds of emails a day, Olivia was prompt in her responses and quick to take action. I can't recommend Allstate and Olivia enough!
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September 2023 by Michael Vavrek
Maddox has been great to deal with over the years. Olivia Ingle has been super helpful with questions and policy reviews to assure we have the proper coverage at a fair insurance premium. I would recommend this office for your insurance needs.
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September 2023 by Tom Fine
Jennifer Goodwill and the other staff members of Amy Maddox Allstate have always provided my wife and I excellent customer service. Jennifer has helped me switch my auto policy over to Allstate from another insurance company that I’ve used for 40 years. I highly recommend Jennifer and her coworkers for your insurance needs.
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September 2023 by Melissa Callaway
I can not say enough positive things about Olivia Ingle with Allstate Insurance. She is incredibly fast with her responses and ALWAYS finds a way to help me! I highly recommend this Allstate office!
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August 2023 by Austin Douglass
I reached out over email about my auto insurance rate and Olivia Ingle responded and helped reduced the amount I was paying considerably. Thanks again Olivia really appreciate how quick and easy it was to get the help I needed!
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August 2023 by Allison S
I recently worked with Jennifer on a homeowners and auto policy. Excellent customer service! She made the process of setting up a homeowners policy for a new home purchase absolutely seamless. Great communication, quick responses and super friendly. Highly recommend if you're looking for that personal touch. Thanks Jennifer!
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June 2023 by Maddie TEXAS
The MADDOX ALLSTATE AGENCY in AUSTIN TEXAS is great to work with. I've been doing business with Amy & The Maddox Team for over 10 years. I just completed another home purchase and as per usual they arranged the HO policy without hassle. The Team is always pleasant, competent, responsive and on-point to work with for all insurance matters. Love them!
