Austin's Floor Store offers a comprehensive flooring service, including sales, removal, and installation, for floors such as vinyl, luxury vinyl, wood, engineered wood, carpet, laminate, and tile. They also feature eco-friendly, waterproof, resistant, and scratch-proof floors to suit various needs. Customers appreciate the knowledgeable and courteous staff, especially representatives who provide personalized assistance and supervision throughout the process. The store ensures quality work by only removing and installing floors purchased from their locations, with professional installers delivering clean, efficient service. Many reviews highlight positive experiences with staff who go above and beyond, helping choose the right flooring, especially for special circumstances like flood recovery. The company also offers financing for qualified customers. Overall, Austin's Floor Store is known for excellent customer service, beautiful results, and a seamless, professional experience from start to finish.
Top drawer all the way. Tori went above and beyond the call of duty to find the engineered wood planks that had gone out years ago. The installers did an amazing job and the result is way better than what I was expecting.
January 2026
Mike was amazing from the start! Very responsive to our questions and provided multiple samples. Their installation crew was extremely clean and respectful of our house… especially considering it was raining on one of the install days. Highly recommend!
December 2025
Exceptional and personal service from start to finish. Tori was very knowledgeable and accommodating. Will definitely use for next flooring project.
