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January 2024 by gyuhyong
I had such a good experience with them fixing my brake system.I bled my own brake fluid and introduced some air into the system, so I decided to ask pro to fix the issue.It was a rainy day, so I was able to get the appointment setup at the same day, and they got it fixed in an hour.The price was reasonable and most importantly they fixed what I messed up.They told me rotor is getting bad in shape but didn't try to upsell me anything.They have free wifi, and have a big window toward the working area, so you can see people working on your car.
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January 2024 by Aerica Carter
I use this Brake Check primarily because of its convenient location and proximity to many restaurants and shops, I can visit while waiting for my car to be finished. Everyone I have encountered here is always so friendly, professional and straight forward with what they recommend for my car.The 50% Off every other oil change, is a great program that really helps in these tough times. They have done amazing work on my brakes and have also recently started doing tires! Highly recommend Brake Check, especially this Cedar Park location.
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January 2024 by Dajon Fowler-Hodges
Never waited 5 hours and left with a smile. I stay near the round rock location but this is by far the best, with excellent service. The manager at the cedar park location is amazing. 10/10 will come again
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January 2024 by Angela Bjornstad
I just moved back to the area, and they still gave me the 50% discount based on my last oil change—two years ago! Front desk help was excellent. Got me in and out in 45 minutes even in the midst of servicing three other customers ahead of me. This is my place!
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December 2023 by Kevin S.
"Car Care Done Right""We know you have choices. Thanks for trusting us!"Blah blah blah. What a complete load of.....stuff. I set up an oil change/brake inspection appointment for my make/model/year and it showed the oil type and a price around $25 (with first time discount). Fantastic!Nope.After getting there and getting "checked in", the BC employee proceeds to tell me that they are "out of the regular 5W-30 oil my car needs but they do have the full synthetic". Wow. Either that is some serious bait and switch BS for an upgrade to a 4X the price oil change (I didn't ask the price) or incompetence/failure of a system that allows me to schedule something that inst possible to do because they're out of the super-rare 5w-30 oil???They even say how much they value feedback on their Contact Us form. Yet, probably due to some rare technical glitch, they didn't even bother to respond to my feedback.25 years in Cedar Park. My first time going to BC. My last time going to BC. They give Texas a bad name. On a positive note, at least they were decent enough to clarify what they really are BEFORE they actually started working on my car.
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December 2023 by Christopher Keenan
Beware!! Caused severe damage to my vehicle!!They damaged my vehicle and refused accountability. It took them near seven hours to change my brakes, and when it was finally finished they drained my battery, were missing bolts for the rear calibers, and grinded down the rotors way too far. It cost me more to fix the damage they caused than the initial "service".After speaking with both the manager and the vice president and presenting proof of the damage, including receipts and photos, they refused to issue a refund or take any accountability for the damage Brake Check at Cedar Park caused my vehicle.I will only use certified service centers from now on, and will never go to a Brake Check again. I would suggest for everyone else to do the same. It is not worth the risk of them damaging your vehicle, wasting your time and money, and then not taking any responsibility for their actions.
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December 2023 by Tara Scott
I came in the day before thanksgiving, they were busy and only had a few people working. They were very kind and helpful (as I had never had an oil change other than at a dealership). I work at a salon in the same parking lot so I dropped my jeep off went to work and picked it up before I got off. I also like that they offer a half off oil change every other visit!
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October 2023 by Nichole Brown
Nick and the young gentleman that completed my oil change were nothing short of excellent customer service. Very nice personable and took care of me right away. The wait time was not bad! Definitely loved the discount as a new customer and the perks of continuing to get serviced in the future. I Look forward to getting my oil changes here now. I only wished they topped off fluids like windshield washer fluid! But great crew keep up the great work !
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October 2023 by Kelly Polk
So I have to revise my review based on what happened yesterday. I would give zero stars if I could! We took our truck to have the brake pads changed in August. Everything went well at the time. Of course they took everything apart to show us what needed to be replaced etc. We decided we only wanted the rear brake pads done at the time, the front pads still had a lot of life left so they put everything back together and all was well, or so we thought. We started hearing some loud noise in the front brakes about a week ago, so my husband took off the wheel on the drivers side and he found that there were no mounting bolts holding the caliper in place anymore and they were completely destroyed! There were also no pins holding the brake pads in place! Brake check failed to put them back together like they should have, and we could have literally died driving the truck around like this! Do not give your business to these people they are lazy and don’t do their job like they should! I am sure no one will bother to respond from brake check, typical.
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October 2023 by Michelle Johnson
Start to finish, the team did a fantastic job. They were thorough and direct which I appreciate greatly. Nick provided exceptional customer service, didn’t nickel and dime me to death, and I was out the door in no time.Services: Brakes
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October 2023 by Tom Gleeson
I had a 15 minute window to try and get my oil changed at 9:30 on a Sunday morning. I went in and the employee at the counter did they could do it in 30 min. So as I was walking back to my Jeep thinking I’d have to come back and another employee came out of the garage area and said he could change my oil in 10 min. The original person I spoke with said to the second employee “are you sure” he said yes. So I said ok let’s do it. Sure enough on the dot of 10 minutes they were done. I was duly impressed. They both were extremely personable, professional and went out of their way to make it happen. I would absolutely recommend Brake Check it everyone!
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October 2023 by Jason Oneal
First time experience. The service was fantastic. Quality of work is superb. Will come back here without question. Really happy I came here and have already recommended amongst my friends. Everyone I talked to gave me and honest opinion and concern which was refreshing.Service: Wheel alignment
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October 2023 by Nick K.
This is my third time coming here, and Nick is the best. Doesn't try to upsell you and only does work that needs to be done. also very informative about what stuff needs to be done and what they exactly do!
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September 2023 by Cluk'e CLUK'E
Amazing service! I’ve used this location twice and both times have been great. I plan to use them going forward for the services they offer. Recommended!!Services: Brakes
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September 2023 by Riley Adams
Super great place to get work done on your car. Whole staff is super chill and keeps you updated on the entire process, even had Nick bring me out to show me exactly what was up with my brakes so that it made more sense. Cost is reasonable and wait times are super speedy! Definitely give brake check a shot.