-
June 2025 by Julie Scales
I love this pharmacy, especially Vu, the pharmacist. He’s so sweet and helpful. I feel like he really cares about me. ❤️
-
June 2025 by chuong hua
Very good
-
July 2024 by Siva p
Service is very bad
-
April 2024 by Elena Sammon
This is the worst pharmacy I have ever encountered. Techs struggle to fill long-standing prescriptions, they are often “out of stock” of basic medicines, and it is rare that a pharmacist steps in to provide support. Auto refills and reminders are inconsistent, and the staff struggle with reconciling insurance questions. A single star review is generous.
-
December 2023 by K Y
The pharmacy has had tremendous turn around with the new lead pharmacy manager. They are wonderful. I was afraid to update my review because I didn't want them to get overwhelmed again but this guy knows how to run the place. Great service from everyone. I can tell you this is the best pharmacy now I've been to in cedar Park . I still miss loy and Allison but love Wu and his wonderful team!!.. Kathleen yesian
-
December 2023 by Peter Chadbourne
Terrible customer service, rude incompetent employees. I’ve never been to such a poorly managed CVS.
-
July 2023 by Courtney Plantagenet
This is where I get my controlled substances.
-
July 2023 by Harsha
Alison is the best!
-
July 2023 by Joseph Wood
The pharmacists and tech are a joke and didn’t want to just give me a lower dosage of the same medicine because they were out of the prescribed milligram medicine. Don’t go here, terrible staff and incompetent
-
June 2023 by Lesli Brown
The pharmacists are friendly and fast. They take good care of me and make sure I am up to date on refills and vaccines. I would never go anywhere else.
-
February 2023 by Colin Kellogg
As other reviewers mention, this pharmacy used to be so much better, when Allison (sp?) and another pharmacist (can't remember his name but it started with an "L") were running it. Poor communication between staff, rudeness and lack of basic human empathy seem to be a common occurrence.-Asked tech a clarifying question (it was slightly different info than what I had been told by someone else on the phone earlier in the week) and they for some reason got very defensive and started to talk over me. They then proceeded to say the name of my medication very loud several times (the medication is somewhat stigmatized, otherwise I wouldn't mind as much).-In a rude and judgmental manner, a pharmacist questioned why I was taking two medications at the same time (I had been doing so for a year, for two different conditions, and both of my doctors were fully supportive) and loudly said the full name of both medications.
-
January 2023 by Pamela Johnson
This pharmacy is a disgrace. The two heroes of COVID have moved on, people who were endlessly efficient, did everything they could under the most stressful circumstances to help and assist our community. Allison and Lloyd you should be be given some type of community service award and major compensation. For whatever reasons, you have both left . I'm pretty sure both of you got a better deal somewhere else and I'm trying to find you. The new pharmacist "TJ" ripped of his mask and screamed at me because I couldn't understand him. It was Saturday morning and I had been on hold over an hour with no one answering at the store, so sick and tired I had to GO (yeah let's spread more disease!) there to even see if anyone was working. No one but this TJ was there. NO ONE but him. I have watched his "job performance". This man should have his license pulled. He should never be in charge of management. He would never greet customers and would train staff while CUSTOMERS WERE WAITING ENDLESSLY. Long lines with no seating available except one worn out chair. CVS I'm pulling my business from you forever. Target, although you generally have an excellent staff, CVS poor performance is going to hurt you. I will never go in this store again. We need heroes and not losers with no management capabilities.
-
January 2023 by Kathy Wesian
The s pharmacy is always out of the medicine I need. They don't seem to care. Twice they have been out of my medicine and twice people in line are complaining that they have been out of their medicine and they had to wait an hour just in line. . This pharmacist does not care never apologies and does not even look at you.
-
December 2022 by K Moss
I've come to greatly dislike this once great pharmacy. The staff is totally new with the exception of 1 Pharmacy Tech. You're never greeted with a smile and rarely a warm welcome. They call up from the line by asking you your name before you even approach the counter. Wait times has increased significantly over the past year and if your idea is to come right before they open for the day or post lunch, you're not saving time as there will be a line waiting for them to open. Phone are either ringing constantly or blasting for several minutes that someone is on the line waiting. There seems to be only 1 person at the checkout counter and no one managing that Rx drop off. I've seen people wait a ridiculously long time in this line while the check-out line continued to grow. The Tech is often the one check out people while the Pharmacist keep their head down behind the counter filling Rx. I always feel bad for the Tech as your can see the frustration. The entire pharmacy is unorganized.It is obvious that they are overwhelmed and understaffed. The customer service has gone downhill in what seems like overnight.As much of a pain that it will be, I am going to have to switch to a new pharmacy.
-
December 2022 by Cara Wilkerson
I miss Alison. Over the last couple of months the service has really declined. Lines are longer (I've had to wait in line before, but there was efficiency- not noticed now) I was hoping it was my timing but her photo is now gone as is the others, leading me to make this post. I miss people knowing me, helping with all questions. It's not for lack of people a I'm used to only seeing 2 people working on average. Truly heart breaking to see this CVS following the trend of becoming just like the others.
