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December 2023 by Cindy Fredrickson
I don't know because it's not there anymore and I was at a restaurant
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July 2023 by Jenny T
Affordable and Efficient. They get my girl right every time
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June 2023 by Jeneane Toliver
Affordable and Efficient. They get my girl right every time
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August 2022 by shakana P
Took my dog in for a full grooming service for $65. He came out looking the same and not washed. Nails were barely trimmed. The lady at the front had a nonchalant attitude about my dog or providing services. Wouldn’t ever recommend this place or any of their locations
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November 2021 by Breanna Lewellen
I called and asked if they would goom my lady, and they were more than happy to! I'd say about an hour and a half to get her goomed. It was awesome! She looked great and they said she did a good job. They even added bows and I thought that was so precious ?
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October 2021 by E A.
One star is beyond much for this place. They only have one guy who is "grooming, answering calls, manager, supervisor". I have never seen a superhero in my life doing all this work. Clearly nobody wants to work for there. He is Very rude, disrespectful and unprofessional. You can clearly see how he is responding to negative reviews on the google. This place should not be open to the public because of the way they treat their customers. Let's wait and see if this place remains open.
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September 2021 by Rachel G.
UGLY ABUSIVE PEOPLE. I'm filling a report with the city. I watched a vehicle almost get rear ended while these creeps are blockimg the whole business center entrance. The losers got a sign chained to a concrete bag and blocking the side walk. The guy was screwimg with his illegal sign and verbally confronted in a threatening manner to a driver trapped and almost rear ended. This was horrible to witness ragefull agressive man and lazy slug of a woman sit on her rear and treat people bad and I don't want to think how rage issues and entitled people do with helpless animal. This guy needs therapy and evaluation and this woman will never be around my family.
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July 2021 by Kaisha Shepard
Never ever open during hours posted. Probably took that small business loan during covid and left town. Lol didn't need to read the signs, called the other location talked to the same guy who worked at both locations as a back up. Was told the owner was on vacation FYI this was a month ago. I guess the workers on vacation also. Leading me to say probably took the small business loan and took everyone on vacation.
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March 2021 by Jennifer H.
If only there were negative stars. Initially I left a positive review and even called the owner to thank him for a good grooming job on our Aussie. Went back again, the guy was short with me, but ok, they are busy as they pride themselves on being no appointments as they could never figure out such things as appointment setting. Then on Sat. I take our 2 dogs and a client's dog, drop off around 1:45-2. I call twice, no answer. We drive there after 6pm and can see our dogs in little crates howling. We simply ask to get the dogs back. The slug of a human refuses. We wait another 5 min and I have video, Yelp is too stunted to let me add video, what year is it??? and long story short, the whale of a fat POS waddles around and locks the door preventing us from accessing our dogs! Then my husband has to jump the counter and get all 3 dogs and hands them over. Owner then calls the cops and screams he's being threatened...we had no weapons, just wanted our dogs back. Fast forward to today and the owner is keeping our collars, tags, leashes until we give him $120. We did so, primarily to get our pet sit dog's stuff back...ironically they, "lost that collar". Truly, look at the reviews and photos. This place is a butcher shop ran by a total TickTok.
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December 2020 by Ζιηho Zii
I called them a day before to know what the process was... “No hassle, no process.” Just come in @8AM before the dogs get there. NO APPTS needed! Dropped off my cat Goose, @8AM got a phone call to pick him up when he was ready. Love this place, love the staff, we will be back! #Goose ?
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December 2020 by Elaine Sloan
The tech was not wearing a mask today. Not going back. She wasn't six feet away when she took the dogs and money. She also said one of our dogs quicks were too long and we needed to take them to the vet to get them trimmed although she trimmed them a little bit. Update: my husband said she asked him to hold the dogs while she clipped their nails with her not masked.
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December 2020 by Prissilla Natal
Great grooming and service will definitely come back!?❤️
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November 2020 by Jean Braden
Always happy with there services. My dog is much older now and requires the tender loving care that they provide. I'm very pleased with there services.
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November 2020 by Angela Johnson
I have been using this groomer for 20 years. Affordable quality service everytime.
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October 2020 by Theresa Brown
I cannot breathe I am so upset about how my Whiskey was treated yesterday. I am literally in tears. Not only did they not take care of him they took him from the Cedar park shop to another location in round rock without my permission!!!. Last time I used the Anderson mill location when I picked him up he was very upset so I purposely didn’t take him back there because I don’t know what happened and he acted like he was hit. Mom n law has decent service In past at cedar park. So I took him there at 1130 am yesterday. At 5 I still had not heard from them so I showed up anyway. No one there doors locked. I called and called. I was so worried not knowing If he was in by himself if an emergency or what. I called mom n law because she has so we thought a good relationship with Eddie the owner and got ahold of him, he had no clue of what’s going on. His response was your daughter is a grown women she can deal with it I have 4 locations and have enough to deal with. Finally lady shows up after 45 min her response was I didn’t call you to come. My response was did you leave my dog here all by himself all day. She said no I took him to the other location!? WTH!!! No call to ask permission nothing. No apology. I told her I was very upset whiskey was literally traumatized shaking heart racing. No telling what else they did to him. Her response was well you can pay and leave and not ever come back if you don’t like it. Please please everyone don’t ever take your animals to ANY of their locations. We need to stop this now and keep all animals going there ever!!!If you have any ideas of who I can contact for mistreating animals please tell me!!!Update: 10/4/2020. This owner is not only unprofessional he is a liar. I have tried to talk to them several times and several opportunities to do the right thing. Another forum he said I just didn’t want to pay. He responds to the bad reviews as if he did nothing wrong and tries to make the person reviewing seem like they are the ones doing wrong. He treats his customers like idiots and his animal babies worse. After posting I have had a number of people agree and confirm same. He needs to be stopped. He doesn’t deserve to be in business. He is unfortunately not a nice person at all.
