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February 2024 by Chari DelaCruz
Organized and helpful crew
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February 2024 by Michael A Galvez
Poor customer service, horrible return policies and you can usually find a better deal at Academy!
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January 2024 by Andrew Hale
Good place to shop for winter coats and clothes. Today we purchased a few things from the store.
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January 2024 by Millertime Training
No selection
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December 2023 by S N.
I tried to return some pants my daughter got for Christmas because they were to big when I told the guy I didn't have a receipt since they were a gift he acted annoyed. He then said "well let see what the computer will give you for them." The computer was only going to give me 10 dollars for a 45 dollar pair of pants. Yes, in a perfect world a receipt would have been nice but it was the day after Christmas and it was a Christmas gift, who is going to ask for a gift receipt. I don't know any other store that just doesn't give you store credit. So now I have two pairs of pants that don't fit my daughter. I will never do business with them.
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December 2023 by Misty S.
If you want the best customer service in a sporting goods store, look no further than Dick's Sporting Goods in Cedar Park. CJ is THE MAN to go to! He helped my mom and I find all my last-minute Christmas gifts, delivered them to the front counter, made us laugh the ENTIRE TIME, and helped take them to my car! All of this while rocking a dynamite Christmas suit! Bravo Sir! He was polite, friendly, and his bright energy was contagious! I was so impressed with his customer service skills and kind demeanor. Thank you CJ for helping my me and my mom. I wanted to make certain that I told anyone and everyone who would listen how impressed I was with his professionalism.
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December 2023 by Adan R.
Went to buy a shotgun asked the inattentive sales person behind the counter for a certain model he said they didn't have and that was that. He didn't offer me a comparable shot gun , turned his back and walked away. His buddy behind the counter kept giving me dirty looks the whole time. The reason I give it two stars because some of the employees did greet me but not the dude at the door.
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December 2023 by Grant Dishman
Excellent selection of men’s and women’s clothing, outerwear and shoes. Store is very clean, laid out well and it is easy to find what you need. They carry Nike, Under Armor, VRST, Carhart and more.
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November 2023 by Alan Huddleston
So there's an amazing sales associate named Sharii that works here,,, she helped my daughter and wife and was so amazingly nice and helpful!!!If you continue to have real people that are so customer oriented as her me and my family will always come back.Thanks for courtesy and professionalism Ms Sharri
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November 2023 by Sushant Sharma
I purchased a bike from this store last year. Something or the other has been wrong with it ever since. And I am tired of going to them for fixes. The staff managing bikes is new and inexperienced.
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September 2023 by Walter Reed
I'm absolutely shocked this place is still in business! Staff was clueless on gear. We were the only customers in the store but somehow no employees were available to help us! Thank God for Amazon!!!
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September 2023 by Kalyan CH
Needs orientation to store employees, on their own return policies unable to return at store after talking to manager.. manager's manager and was told their manager not available at store to get the return done though it was few weeks after purchase was told can't return fairly checked golf clubs.. spoke to agent online it took 5 minutes to get the return label. Waste of time driving and being rejected though explained on return policies in thier own web site.
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September 2023 by Dara Pearson
Today I had the pleasure of meeting Johnny in the shoe department. He helped my daughter and I with shoes. Truly a nice guy. It’s a rare opportunity that you meet someone so eager to help. About 8 months ago Robbie helped us in the shoe department and he was just as helpful and kind with my family. Thank you both for making our visits great.
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August 2023 by Jeff Prachyl
Pickup order wasn't ready, wife had to go in with 3 small children. They made her carry out a large canopy tent by herself, never offered to help. We will be using Academy next time.
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August 2023 by Elizabeth G.
This is not much in the way of other sporting stores. No one to help us. Then find only one of the three things we needed. Went to Academy and found it all.
