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June 2024 by cutechickie waffles
This review is ONLY for the front desk service and policies, not for the Dentist or the quality of their work.
I called today as a new patient and requested that they verify my insurance before I get service from them. She said I need to be on their schedule first. So I made the first available appointment (7 weeks out). When I asked her when I could expect the call back from her regarding verifying the insurance, she said that she won't do it until the week before the appointment. When I explained that if it comes back that they DON'T accept my insurance, then I won't be using their services, and then I don't want to wait another 7-8 weeks to get an appointment at some other place. She said that she understood, but still refused because that is too much work, with all the insurances they have to verify bc they are a small office. You just lost my family of 4's business, plus all the referrals I may have brought if you would have done an amazing job. Appointment cancelled.
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April 2024 by Jessica Mills
Dr. Balan is great! She took great care of me and went above and beyond to make sure I was comfortable and numb. Took time to explain to me what I need and why and what to do to prevent further damage. 10 out of 10 I HIGHLY RECOMMEND! Plus her staff is caring sweet and just as amazing as she was! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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April 2024 by Nicolas Brissonneau
Great experience! The staff is very nice, they listen and try to make the treatment as easy as possible. Would definitely recommend!
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February 2024 by Cody Cowart
5 stars
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October 2023 by David Kolhagen
I think Dr. Balan is taking my review down.I give this a star because my vehicle was not operable and I called in and she charged me 50 dollars for no show and I have been a loyal customer for years! Not only that I have friends who are black and of color who has applied there for jobs! They have plenty of experience and she doesn't hire people of color! Maybe one Hispanic. She comes in tired and she's overbooked.The staff isn't friendly at all.They are very aggressive when it comes to xrays and cleaning
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September 2023 by Dustin Adair
Great Dentist. I'm afraid of dentist, always have been but the staff here are amazing and the dentist has one of the gentlest touches of any I've been to. Wonderful Dentist.
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August 2023 by divya bharathi
Mostly of my visits are not on time usually there will be lot of wait time and had doc putting on hold/wait in middle of treatment to do something else. Front desk communication is good though.
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August 2023 by Alex Hunley
As someone who hasn't had the most positive experiences at the dentist in the past, I have been happy to finally land at a dental practice that cares about my sensitivity. My dental hygienist Blakely was awesome - extremely gentle and took her time cleaning my teeth. I was told that a numbing agent could be used if I started to experience pain but I didn't even need it! Everyone I have communicated with from the receptionists to dental hygienists to Dr. Balan has been excellent!
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August 2023 by Vanessa Ramirez
I love this dentist's office. This is the first office I have been to where the doctor listens and addresses my concerns. If I'm feeling uncomfortable or anxious, Dr.Balan is always reassuring and makes me feel comfortable before moving on. The staff is also super friendly. I always enjoy coming in and speaking with Yossie at the front desk. I highly recommend coming here for any dental work.
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July 2023 by Miguel Martinez
Blakely was great at doing my cleaning. Very thorough job. Great experience here!
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July 2023 by Kari Kimball
Discovery Park Dental has curated a gentle & kind care facility. I admire that the practice is 100% women operated. Scheduling an appointment is easy, and should there be any adjustments needed, the front desk is communicative via text. Blakey, the hygienist, is sweet, kind, and diligent in her work. She is careful to check in with you to make sure you are comfortable. Dr. Balan is a delight! She is very personable and knowledgeable. For instance, I had experienced some sensitivity on a tooth near my gums. Her recommendations solved the problem.I highly recommend booking your next appointment here!
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July 2023 by Alyce Orvedal
Discovery park dental is a great dentist office. The reception staff are kind, flexible, and communicate well with patients. The hygienists and doctor care about oral health, they are great at educating and explaining what’s going on in your mouth whether good or bad. The overall work environment is friendly and welcoming.
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July 2023 by Raj Mani
Dr. Balan and the staff are excellent. I have been going there for past 4 years. The cleaning and dental work is thorough. Dr. Balan is very systematic in recommending treatment in priority order. Also, she is good at not performing any unnecessary treatment. I have been very happy overall to have found this dental office and highly recommend.
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June 2023 by Bonnie
I have been a patient at Discovery Park Dental for over 10 years. After having several negative experiences with previous dental practices, I was pleasantly surprised by the careful first visit interview and appreciated being listened to. That respectful treatment has continued through the years I have been Dr. Balan's patient.
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June 2023 by Kimberly Rodriguez
Love Dr. Balan and her staff. Great experience. Will keep coming back.
