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March 2024 by Jacqueline Dishman
Very clean bathroom. Friendly staff, Chris was so nice and helpful.
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March 2024 by Stephanie McDowell
First off, Chris the store manager has been absolutely amazing and accommodating with his costumer service. He was understanding with my circumstances, took care of everything right away as he promised, and I couldn't of asked for better treatment. The unit I rent is the perfect temperature and accurate to the sizing. The facility, outside and in, is always clean and easy to access with great hours. They have really good internet deals as well with a simple and self explanatory rental application. You can bring your own lock or buy one when you sign up and it'll be waiting for you when you arrive. It was the first time renting with this company and I've had a very, very positive experience. Thank you, Chris!
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March 2024 by David Romero
Chris is top notch!! Great customer service!!
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March 2024 by Oksana Bala
We are completely satisfied!The store manager Christopher was so helpful and really made our experience wonderful! Thank you Christopher!!This location is very clean and well kept and the customer service is 100% exemplary!We would most definitely recommend this Extra Space Storage to future customers!
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March 2024 by Ian Boyd
Great storage location. Used them for 4 years now. Great customer service. Staff have been very kind and helpful.
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March 2024 by Ms Kim
BEWARE OF QUARTERLY INCREASES. Know before you sign. Saw a special discounted price and began renting last days of Dec 2023. Today, Mar 2024, I discovered the rate will increase $21.64 more in Apr 2024. Called to question why when my contract clearly says a set price. The representative states it is a months to month lease, they have the right to increase my space when pricing goes up in the area. She was correct that it is in the contract. READ CAREFULLY! I asked how often does that happen. She says they can increase it every 4 months.The discount seems to have been a marketing ploy that was intended to eventually reach the original price. After reading other reviews, the rate can surpass original price. Check the reviews!!!! This facility is clean and Chris is very welcoming and helpful. Unfortunately, Extra Space Storage rate hike tactics outshine the good.
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March 2024 by Norma Medrano
Very clean , and very polite
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January 2024 by Abby Hehenberger
The staff are courteous, knowledgeable, and helpful. The facility is clean and well-maintained. I like that the app can be used as a "key" to enter the building.
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December 2023 by echo5juliet
Got the storage space I needed for a price I couldn't refuse. The facility is spotless and extra clean. Staff (Nicole) was excellent and patient in managing a situation with the paperwork.-Brian
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November 2023 by Clay Finley
Bait and switch price scheme.Got a unit for $50 a month, decided to do the pre-pay for 4 months, and now the prices have been changed to $111 a month. I expected a price increase, but doubling? No thanks.
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November 2023 by Luis Martins
Renters beware, they will raise your rent every 3 months at rates that range from $50 to over $120 per month!They are not interested in customer retention and your complains will fall on deaf ears!Beware.
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October 2023 by Farmer John
I have to say the customer service aspect of this location is top notch. Everybody in the office was quite personable and friendly. The manager had some folks in training and the example he set for them while dealing with my situation still bring a smile to my hardened and judgemental heart :-)The manager didn't 'give away' the store but he did work to give me a smooth and efficient path to storage happiness. The trainees acted motivated and enthusiastic also.
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October 2023 by Matt Pritchett
Extras. Space storage has been a huge blessing. The facility is clean and everybody there is super helpful. I found myself in a situation needing some storage very quickly and got us in right away. I’ve used some storage places in the past that haven’t really been up to par on Customer Service, but Angela who has been our main point of contact has been amazing. I highly recommend them. Our space is temperature and humidity controlled which is a huge deal here in Texas. It’s also very affordable. Thanks.
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October 2023 by Linda Freeman
Arrived at location was greeted by the Location Mgr. Chris who was the prefect gentleman very patient, detail oriented and focused on providing the perfect unit available to meet my needs.The facilities was clean and staff was friendly and helpful.AWESOME CUSTOMER SERVICE!!!!!!!!
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October 2023 by Nicole Miller
Chris was definitely my moving expert and angel!!! He is very knowledgeable and helped take a lot of stress from my moms out of state move. Anything storage, Chris is the man to see!!
