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December 2023 by Cody Bradshaw
Very through, good customer service and quick service highly recommended
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May 2023 by Ruben Betancourt
Took my MaC for a repair since they are apple certified dude sat there and told me I should just get a new computer because he thought the motherboard was out took it to Apple Store to get a second option had nothing toDo with the mother board they had it done within minutes if you are apple certified then get the knowledge required you d*** fuccs
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January 2023 by combsaaron
Best installers ever!
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January 2023 by Miguel alvarez
very effective
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December 2022 by John Sirizzotti
Tried to call to set up an appointment and could only speak with out-of the country folks. Could not reach the store at all. Very disappointing. I found someone else
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November 2022 by Craig Forney
Excellent trustworthy service!!!
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November 2022 by Andrii Kost
Extremely disappointing service. Technician does not know how to provide a good customer service. Poor capacity. I arrived 10 min late and my appointment was cancelled!? If you provide a service to repair phones, you have to understand that those who have their phone broken, might be late a few minutes as they are struggling to navigate without navigation to your place.NEVER AGAIN!
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November 2022 by Steve Barber
Tyler arrived promptly this morning and was very professional. Knowledgeable too about printers and computers. Solved an issue where I wasn't getting sound into my HDMI home theater system. The guy is a credit to The Geek Squad!!
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November 2022 by Cory Billett
I had my dash cam installed here by Nick, he did an amazing job and finished 30 minutes early. he was realistic and talked me through everything I needed to know, definitely recommend geek squad for installation of dash cameras.
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November 2022 by Cindi C
Nightmare delivery and no support! Do not pay for geek squad. What a waste of $200. New refrigerator was dumped in the middle of our garage. No relocation of our old fridge. Hours on the phone with customer service and waiting for call backs. Go through Lowes for appliance needs. Best Buy can deliver but they apparently can’t install.
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November 2021 by Dominique Taylor
Nick did an amazing job with installation of my SiriusXM. Will definitely go back if needed
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November 2021 by Jay M
It’s a scam . Never buy anything from Best Buy and take their extended warranty. Need a -5* option
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November 2021 by c s
I had a in-home appointment saturday--they never showed up!!!
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November 2021 by Joseph Ambrogi-Torres
Support Best Buy! Do not support geek squad. They suck. We waited an extra week to have geek squad install our new tv and they never showed for the appointment. They also never reached out to us to reschedule. We called Best Buy to reschedule and wait longer for their poor service. Support Best Buy not Amazon. Geek Squad can suck my bag of nuts though.
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November 2021 by maurice cowan
I had multiple TVs and a surround installed by geek squad and paid for the membership. They installed everything good and that’s it. I called to get somebody to come back out and I was transferred multiple times and hung up on. The geek squad sold this me never ship to me as if I could call them out if I had any issues with the tv and surround sound they hooked up. I called and they told me the membership is now only to bring computers in to be fixed. I don’t have computer issues I have a surround sound issue. The only good thing about the membership is getting a discount on installations outside of that do not get this.
