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April 2024 by Rita R.
This was one of the best purchasing experiences I've ever had in a gun store. Their selection and prices beat all the other stores in about a 100 mile area, so it was worth the drive. I called ahead to confirm stock and they answered the phone quickly and they were helpful and knowledgeable. Upon arrival I was greeted promptly and treated better than any other gun shop I've ever been in - and that's saying a lot as a woman in a male dominated situation. They helped find the accessories I needed, were super efficient with the background check, and had me out the door in record time, and they're really nice guys. I will definitely shop there again and recommend this place to friends.
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March 2024 by Harold I.
One of the best selections even considering it's a small shop. I've gotten to know the guys who work here, and all are solid good people.
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March 2024 by Martin Garfias
First time buying a firearm and Leo made my experience a great one! He was extremely knowledgeable and made me feel comfortable and made the process smooth and easy. I will definitely be coming back to build my collection!
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February 2024 by Adam Gjovik Perkins
These guys are my go-to when I'm looking for something specific. The staff has Wikipedia level knowledge of firearms. Their selection is held in a tiny store, but they have so many options. It takes me about 15 minutes just to look at the shelves and walls of options. I had a unique ammo that nobody had in stock due to our economy doing so great, thanks Biden, but they had some available and it was not marked up crazy even though it was a hard-to-find round. It really is a one stop shop for all your needs. They never rush you even when they are busy. They take the time to listen and help. Everybody needs to go and at least look at what they have.
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January 2024 by Ronnie R.
Have used them for a new purchase, accessories and training. Every time in has been good, staff is knowledgeable and friendly! Recommend!
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December 2023 by Andrew B.
The atmosphere in this shop every time I walk in feels like going on a vacation. Employees love talking shop and the best choices for your interests. These guys have the items I want every time that you can't get from any other local gun shop in Austin, Round Rock, and Pflugerville. I've bought many items from this store and when I wasn't satisfied with one product they were still willing to let me trade/buy another one! Love this shop and they will always have me as a customer!
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December 2023 by Raul Vargas
My experience in this place was amazing. Andrew did a fantastic job by listening and providing me with the best fire arm base on what I needed. Highly recommend.
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November 2023 by Kevin H
Sold some pistols. Got a decent price but not near what their reputation had suggested. Employees were great n very cordial.
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October 2023 by Brad C
Last week one of the employees ordered a recently released optic for me. I went in a week later just to see if it arrived as I had not received a call that had. The guy I dealt with last week was with another customer so I was waiting for an employee to to become available and ask if it had arrived. Turns out the next available employee was the JACKASS Manager. I told him that one of the guys had ordered an optic last week and I was just checking to see if it had arrived. He said that the optic hadn't been released yet and I told him the the employee over there that was busy with a customer had ordered 2 and was to put my name on 1 it when it arrived. Rather than asking the employee that ordered the item he rudely pulled every optic that was the same style but for different pistols footprints and slammed each one onto the counter stating what pistol it fit to prove his point to me. I told him it may be better for me to speak with the employee that ordered them and he stated he orders everything and that he did not order that item as it hasn't been released yet. He then turns to another employee and asks if he ordered it, knowing that he wasn't the one I mentioned that had. That employee pulls up the most recent orders on the computer and says that the item is still in Transit. Upon hearing that the Manager storms off into the back without even the common courtesy of apologizing for his rude behavior. The employee that ordered the item called me the following day, after the so call Manager was a complete Jackass, to tell me it arrived. I told the employee that I have decided to not purchase the item or anything else from them due to the interaction I had with his manager. I can only assume the Manager is the reason that they are always hiring. I would put 1 star but the other employees have been really great to deal with. If that manager leaves I may be back.
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October 2023 by David Larkin
I would give five plus stars if possible. Guns Warehouse and their staff is extremely knowledgeable. Troy, Ross, and Leo are exceptional, and give great advice to new and seasoned shooters. Highly recommend for anyone who is an avid shooter. Great staff, HUGE selection of firearms and other products. Great place to spend your money.
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October 2023 by Josh Mainord
Purchased a couple guys from these guys and they are top notch. Their customer service is even better though along with their pricing on ammo. Beware of a scam company that uses a similar name as them! These guys do not sell online.
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October 2023 by leo manalo
Best gun store ever. People need to know that this shop does not do online sales. People giving bad reviews because they got ripped off on a scam website that had nothing to do with the store crack me up. If you were smart, you'd realize that this small store in Texas only has a website with store information and don't post their inventory online.
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October 2023 by Tom Ballard, ND
I can only believe that these are fake reviews. This is a dishonest company that will steal your money. My bank is currently filing charges against them. If you've had the same poor and dishonest service from them, please file a complaint with local authorities and Zelle.
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October 2023 by Tom B.
AVOID THESE CRIMINALS. I can only believe that any positive review here is fake. These people are not only disorganized and incompetent, they will not refund money when an order is cancelled. I'm currently filing charges through my bank and Texas authorities.
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October 2023 by Lauren S.
These guys are literally the best! Very knowledgeable and their customer service is top notch. Russ and Ross are two guys that will go above and beyond to make sure you're taken care of. Beware of a scam company that uses a similar name as then. These guys do not sell online and they DO NOT accept zelle or Venmo as payment. A++++++++++
