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March 2024 by Otto Riedel
Customer service from start to finish was amazing! Our salesman, Javier, was so helpful and knowledgeable. We know we are getting a quality product and service to back it up.This is my 3rd set of furniture from Havertys.
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March 2024 by Kim Kohutek
Great experience from purchase to payment!
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March 2024 by Rusty Conley
The store had a great selection of furniture and Javier took excellent care of us, very patient and informative.
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March 2024 by Austin Ricker
Wendy is amazing!!
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March 2024 by Tango&Cash0420
Javier was really pleasant to work with and helpful in choosing our dining room table and and entertainment stand. Hats off to him!
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March 2024 by Eric
Our representative Brian was extremely helpful. After visiting many, many furniture stores over the last few days we’ve had a wide range of different sales reps. I was extremely appreciative of Brian’s ability to be attentive, but in no way pushy. He was available when we needed him but would give my wife and I space to discuss as well. Awesome experience and definitely contributed to our decision to purchase a mattress and furniture through your company. Keep him around, he’s awesome!
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March 2024 by Scott Burkman
We were very impressed with the selection of items we were looking for and Cindy was incredible. She was most helpful and a wonderful person to do business with.
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March 2024 by Brian Hall
Javier and Kathy were extremely professional, courteous, and a true pleasure to do business with! I will be coming back frequently to Javier for my home decorating needs. He’s the best!
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March 2024 by Lisa Dopson
Javier was very helpful!
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March 2024 by ragzz 26
Good collection. What ruined it for us is the sales woman. Very aggressive and wouldn't listen to a word we were trying to say. Made us very uncomfortable.
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March 2024 by AmmZ
Horrible customer serviceWe have been working with Havertys for MONTHS, trying to get the same issues resolved and all of our furniture in.During the course of this time they have: had us purchase furniture they knew would be on back order for several months without mentioning it, forgotten to deliver items, delivered the wrong items, delivered damaged items, damaged our home while moving items in, sent a repair technician with the wrong parts, and repeatedly pushed out delivery dates.There have been numerous deliveries, and we still do not have all of our items.For all of these issues, we have had to work with their customer service and ticketing process where every time we make a ticket and every time the next person calls us, we need to explain everything all over again. Information keeps falling through the cracks, and the process has to be restarted.This is the most infuriating customer service I have ever had the misfortune of experiencing.However nice the furniture is NOT worth this hassle.I would NOT recommend Havertys to someone unless they are buying a single piece of furniture that they are walking out of the store with.Do not schedule furniture deliveries with them at any cost.
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March 2024 by Autumn Freitag
Very nice furniture
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February 2024 by Carol Hobby
Very good experience.
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February 2024 by Catherine Gibboney
Wendy listened to what I needed and provided excellent information and service. Cathy was very professional and patient while handling my financing needs. I am thoroughly satisfied with Havertys products and all services provided.
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February 2024 by Judy Bigon
We were shopping for a power reclining sofa and loveseat. They wad a good assortment to choose from and Brian, our salesman, was very helpful in answering our questions, but also gave us time alone to discuss our preferences. Very smooth shopping experience.
