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March 2024 by Suchu
I visited the Hollister store recently and was overwhelmed by the number of returns I needed to process. However, thanks to Eduardo's impressive efficiency, and friendly demeanor, the entire process was smooth and stress-free. I'm truly grateful for his outstanding customer service
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February 2024 by colleen johnson
I love buying my zip hoodies from Hollister!
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February 2023 by Shelly Murphy
Very easy returns. Good pricing and great selection.
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January 2023 by ZooSolo MoHambone
Seems to care about customer satisfaction.
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December 2022 by Sam Robert
A lot stuff good quality
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December 2022 by Bob Bob
A lot stuff good quality
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December 2022 by AFTAB MANSURI (DJ)
Favorite clothing store ?
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March 2022 by Sandra Esparza
Terrible customer service
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December 2021 by Sebastián Quintero
Horrible attention and bad attitude from the staff at the cashier.
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November 2021 by Marla Taylor-Landers
WORST store ever!! HORRIBLE customer service. They target & discriminate against their customers. We’ve shopped at this store in the past without issue, but today was very different! We were targeted for no apparent reason!! 2 separate employees at 2 separate times today let us (mom & minor age daughter) into dressing room to try on clothes with out issue. 1st time-We bought 2 items (skirt & sweater). Left and went down to American Eagle. Daughter decided she wanted to go back to Hollister for a pair of pants she saw earlier so we went back. 2nd time-Manager let us (mom & minor age daughter) into dressing room to try on pants. We bought pants and left the mall to pick up 13 year old daughter from dance class. We return to the mall. 3rd time-We return to Hollister, but this time when we ask for dressing room to try clothes on for my 13 year old, we are told (by Jen) that it’s 1 person per dressing room and that this is a Corporate policy. HUH?! WHAT?! I am confused!! This is the first I’ve EVER heard this. These are minor girls. I am their mom. The manager (Jerry) let us into the dressing room earlier without mandating any such policy. I called corporate to verify policy and file a complaint. Waiting to hear back from district manager. Also, We did go ahead and buy MORE clothes on the 3rd visit even though we felt targeted.
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October 2021 by Jessica Oliver
Nice customer service and great quality ?
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September 2021 by Lena
Nice style would comeback again good quality
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September 2021 by Cole Trickle
Awful customer service.
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August 2021 by Suzi Scaramuzza
Really clean store with great selection. Staff is either present and helpful or no where to be found which is why they get only 4 stars.
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April 2021 by Nikhil Mylarapu
Their customer service was good, they are helpful and kind.