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April 2024 by Emma Jean
Incredibly horrible service. Hispanic waitress only waited on the other hispanic family and wouldn’t even make eye contact with me and my partner. Which I didn’t think was race influenced at first until it became super obvious. She fought me on my order when I asked for extra bacon, which could have been a language barrier but was still really rude. Forgot the powdered sugar to his french toast and when he nicely asked for some powdered sugar she got it… and then rudely took it out of his hand and sprinkled the smallest amount before leaving. Didn’t check on us once, we were super thirsty and I couldn’t even get her attention because of how bad she was ignoring us to even get water. Pancakes were super burnt. I’ve been a waitress at Ihop, there were like 3 tables to serve, it’s not hard… ? Wanted to come here for a late night birthday dinner.. thanks for nothing.
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April 2024 by Ajay Singh
Stopped here with the family around 130pm the place was empty with a few Senior citizens dining. We could hear the employees in the back kitchen laughing and goofing. Waited around 10 minutes to get a table without a single person behind or ahead of us while 2 tables were occupied. Once at the table, the server left the menu walked away, and joined the crowd in the back. Waited at the table for another almost 10 mins and walked out.If at all possible, stay away from this location. Unfortunately, all IHOPS within 5 miles radius has no more than 3.7 stars and now I understand why. Maybe it's the area manager who needs to be disciplined. Can't keep blaming the students if everyone is failing so must be the teacher.
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April 2024 by Montana Hood
Good time usually! It seems like this place is in need of more staff often so that would be the biggest thing to work on.
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April 2024 by Antoine Appling
At the time I dine in here, it was only one waiter working. Which took a little longer to get the food and she did a great job by herself but the food came out cold and overcooked
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April 2024 by Vladimir Kartashov
Watch out, waitresses change tips amount! Check your posted transactions. We left 20% tip and she added 15% on a top of that. The service was good, but it was not good enough for 35%.
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April 2024 by Kathy Kentta
11:38 AM, April 16th 2024. 2 women, guy waiting for his pick up order, another lone man waiting to be seated. 13 minutes later, lone guy gets up to leave, hostess shows up and says,"Oh, I was just about to seat you. He just shook his head and went out the door.Tables near entry were totally empty. We passed by 1 table that had take away boxes, 1 had nothing, (drinks etc), next had their food, next looked as if they were finished. Seated at first table at corner front work station behind wall. I asked if the long wait was an indication that our food was going to take a long time, and she, (hostess), says "Oh, I was bagging up that guys to go order" in a very condescending manner. It was literally 1 bag. Since my daughter don't appreciate being talked to in that manner, I got up, stuck my head around the service area wall, and asked to speak to the manager. She and, (I presume a waitress), were chatting and I asked to speak to the manager, she says, "I am the manager", so I told her we did not appreciate being talked to so rudely and we're leaving. She says, " Okay, have a blessed day" very cheerfully. With such terrible service, it explained why there were only 4 tables at lunchtime. Mind you there were several, dirty tables all around us. NEVER AGAIN.
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April 2024 by Zoila Jimenez
I was bad experience they serve my food cold
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April 2024 by O. Gonzales
So over the past two years every single time we try to eat here it is a bad experience. We arrived last night (Friday) around 9:45 pm. The front doors were locked with customers inside. We were turned away as well as another family with a small child. We were allowed when other customers were leaving. A server told us that they were under staffed and waiting for another server to arrive before accepting more customers. So I asked when that was? The server told us they were not sure when the next server would arrive. Could be 10 pm could be 10:30 pm. How do you not know when people are due on shift? Previously on one of our visits before chefs threw a fit in the kitchen and decided to quit so they had to close the restaurant and everyone had to leave. This was the first time in about 6+ months we tried to go and as always let us down.
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April 2024 by Mike Pain
I have never felt more unwelcome in a business before. The waitress was rude enough to make us uncomfortable for her to be involved with our food.
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April 2024 by Laura Mariko Marx
It's advertised as 24 hrs but it's online orders only. We got there to dine in but the dining area was closed so they told us to order through the website and wait outside. The website wasn't even working and kept giving an error so we had to call someone to come outside and take the order. While we were waiting outside for the food, we saw like a dozen people come and leave disappointed because it wasn't 24 hour dining. They're losing customers because of false advertising.I ordered the chocolate chip pancakes and it is just sad, not what it used to be. There's like one chocolate chip per pancake. They didn't offer whipped cream so the pancakes are dry AF. Gross
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April 2024 by B. Rogers (B_Roj)
Like every restaurant chain, nowadays, the food is commercial-grade, pre-packaged and warmed up. The restaurant is always short-staffed with half the restaurant seats available.
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April 2024 by Mark Stephan
Their sign on their door says they’re open 24/7 but they are closed. Workers were inside and they looked as though we were crazy when we knocked on the door. They didn’t even explain themselves they just cross their hand across their throat like they were going to kill us and walked off. I feel threatened when I should be served when the restaurant says it’s open 24/7. Very disappointing.
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April 2024 by Mesut Apil
Says 24 hours, not 24 hours.
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April 2024 by Luis Dominicci
The employee that was taking care of the clients arriving at the restaurant was also taking the menu and also giving the food to the clients.....which makes the waiting time longer for people to have a seat and to have their food.....and the egg benedict that has the bacon wasn't good.....I don't understand how these big companies lack of full staffing.....at least I won't come to this location again
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April 2024 by Victoria H
We went for the first time to the IHOP/Cedar Park location for breakfast. Leo greeted us promptly and gave excellent service !We had Colorado omelettes, hash browns, and pancakes. The food and Leo’s service were fantastic ! We will be back soon !!!