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May 2025 by Douglas Head
Big and tall selection is not worth your time. Need something in 2xlt, dont go there! They dont carry any variety. 2 pairs of shorts, a few shirts. When asking the attendant, she said it's all online. Why have a section then?? Absolutely awful!
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May 2025 by Cathy O'Neill
The store is clean and tidy, service was very friendly and helpful. Clothing selection was good, but I was disappointed with lack of clothing in my size (women's small, size 8).
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January 2025 by Alyce 90s party
I went to get a color match at the beauty store..and Terri was amazing! She showed me multiple products and picked out a great shade to help me start my makeup journey! Thank you for your Amazing customer service and care!
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June 2024 by Mary Kaye Malik
Ane Edwards gave me a perm this afternoon. I love her unique way of rolling the perm. She does not leave lines (railroad tracks) in my hair. She styled it beautifully. I am very happy with my perm/style.
Thank you,
Mary Kaye Malik
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June 2024 by Ricie Lowry-Bridges
Excellent experience! John was in the men's department and helped me and my family this week. He was so helpful. I can't even begin to express my appreciation.
John knew exactly what we needed and was very respectful and polite with my mother. He really did go above and beyond. Thank you again John!
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June 2024 by Dave Patrick
Charging for delivery to store is not going to work for me.
Thanks for the reply, but there's nothing else to discuss. I will not order from JCP if I have to pay for ship-to-store.
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May 2024 by Christine Creezteen
Went to the salon. Hair stylist charged me an extra $15 for long hair for hair coloring. I do not have long hair. It's barely past my shoulders. I've never been charged for long hair even when I had hair longer than I have now. Disappointing. I should have looked at that before I tipped around or she wouldn't have gotten a tip. Nice lady. She did a good hair job. I just don't understand the extra charge for long hair though when I don't have long hair.
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May 2024 by Ina McMillion
unfriendly staffs...
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April 2024 by Lettie
A hidden gem of bargains. However, it's like shopping a second hand store. You never know what you're going to find, and they may or may not have your size if you find something you like. Friendly sales people - when you can find one.
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April 2024 by Louis
A friendly staff with welcoming atmosphere
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April 2024 by Paula Trzeciak
Never any help!
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April 2024 by Olive Juice
Had to make a return from an online order. Extremely kind and helpful employees. Got me in and out quickly and efficiently. Love Penney's!
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February 2024 by Karen Reyes
Thank you to Letricia over at the makeup section. She was very helpful, nice and took her time helping me pick out a foundation.
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January 2024 by ALICE GALLARDO
01/05/24Hello, I took my ring in the JCP jewelry dept yesterday to get repaired. A clerk named Patricia went above and beyond to assist me along with the help of a young man. She waited on me and almost missed her lunch break. You don’t find that kind of excellent customer service anymore-Thank you! Alice J Gallardo ?
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January 2024 by Kevin Kirkendall
For the $10/100/500 promotion card day, I ended up with a $10 card but when I tried to use it, there are so many exclusions that you can only use on some full price items. The 35% for 24 hours after opening a credit card discount is actually probably better and usable on more items, but not all discounted items either.
