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May 2023 by Marissa Barber
Fantastic and helpful customer service!
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March 2023 by Egg
The other day a blonde employee helped me figure out my shoe size and gave me a lot of helpful advice about the brand I was looking at. So helpful and nice!!!!
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January 2023 by Dorothy Kirkconnell
The staff is so fun and hard working. Best variety in town. Jackson and Zoey go the extra mile to get you your coolest style❣?
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October 2021 by letty alvarez
My daughter loves her shoes
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August 2021 by Blythe A.
I went into the store to get shoes for a trip. I looked around multiple times and finally found a single pair that I liked which they didn't have in my size. The store ordered the shoes and had them shipped to my house. Shoes arrived at the house and I've never been more excited 1 day before my trip. The shoes were completely and utterly used, dirty and nasty in a tore up box. I called management they did nothing, called customer service nothing my only option was to return the shoes and so I had no sneakers for my trip. It was really sad.
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June 2021 by Jessica Henderson
Friendly and helpful staff
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May 2021 by Travis N
Went to get some shoes to celebrate daughters B Day. Store was dead we were the only ones in and staff immediately started berating us on mask policy this is after cdc updates and vaccinations. Needless to say we will take our business elsewhere. Good luck and hopefully you learn to treat the customer first in near term.
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February 2021 by Fox E.
Better than Foreigners, any way you look at it. This is a very popular Journeys store and I can see why. Service went a little bit above and beyond what I expected for a Journeys. I can definitely see myself coming back here for some shoes in future. We most recently came here as part of a 4 hour walking shopping trip of the Lakeline Mall which encompassed probably 50 or 60 stores, and this was one of the ones we really liked.
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January 2021 by Alyssa Rodriguez
Was looking for a certain color shoe and was helped and was able to get what i been looking for the lady was very nice and i got my shoes pretty fast and they look great
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May 2020 by John T.
Today was the first day that I ever shopped at Journeys. I didn't even know that it was a shoe store until I walked inside. It didn't have the old lady vibe of Payless, or the locker room vibe of Footlocker or Finish Line. Sparkles, the sales associate, gave me a quick little tour and helped me pick out some Pumas. The prices were super reasonable. I'll definitely be back for more merchandise.
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January 2020 by Nidhi Gupta
Pocket friendly, always bought something or the other whenever I visit the store.
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September 2019 by Stroup Deezy
Great place, Jacob is an excellent salesman, and they have a great variety of shoes
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August 2019 by Shelby Puckett
Very nice staff, good selection
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July 2019 by Flower Gracia
Had a trainee and hes going to do great! He was quick to help and very polite. Got the shoes I wanted with a smile this time. Super happy! Keep it up Journey's!
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July 2019 by Jarrod Stewart
Came into Lakeline Mall recently and looking for some shoes, stopped in Journeys and was impressed with the selection, although my wide feet limit my shoe shopping im glad I came in here to look at certain types of shoes. Just wished my feet cooperated and could fit into the newbalances they had, but hey, cant win them all. The guy helping me was very helpful and checked in the back for the Quadruple Wide, but just didnt have it, good experience though, glad we stopped in.