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November 2023 by Malissa Page
Very clean & comfy waiting room with coffee & bottles of water available while toy wait! they got me in and out quickly for my stayed inspection on a Sunday!
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October 2023 by Jason C.
i just wanted to take the time to thank Mr Eric for everything, he is always super friendly and professional keep it up brother I'll definitely be back !!!!!!
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October 2023 by Byron Ramos
Went in for an oil change today, great customer service. I also got my inspection done recently at this location as well, wait is never to long. I normally deal with Eric, he is always respectful and kind to me and anyone else who comes through the doors. In addition, he is very knowledgeable about cars.
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October 2023 by Robert Cochran
I had my car brought in recently to have some work done on my wheels and Assistant Manager Eric was super helpful and providing me the right information I needed. My car was repaired in less than 24 hours! Very glad I took my car here and will do so again in the future.
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October 2023 by Kerisa Knodel
I took my car here a couple months ago because my AC started blowing cool, not cold in the middle of summer. The manager Terry told me that my compressor was going out and it would cost me around $1200. I paid it and dropped my car off for a day (Ubered home and back to get my car) after I picked my car up, my visor was broke and now my AC was intermittently blowing warm air which was worse than before dropping it off. I called and went back and fourth with the manager, he offered for me to bring it back in which I did and paid another couple Uber fees plus spent another day without a vehicle. Apparently they then replaced a whole bunch of other parts “on the house”. I pick up my car and now it’s blowing HOT air intermittently. I am now getting pissed because this is a giant hassle I’m dealing with. Terry kept insisting my AC WAS FINE EVEN JNOW IT WAS LITERALLY like the heater was on when the AC was supposed to be on. Finally, after spending weeks in a heat death trap of a car trying to line up the master mechanic working, me being off work and the car doing its heat trap, Terry offered me $150 to get a rental car and to drop the car off for a few days and assured he would do whatever it took to get it fixed. My rental car cost me $240 and $60 in Uber fees. I go pick my car up 3 days later and AC is still not working. I’m now pissed and want my money back and my old AC since it worked better prior to my car coming here. He said all sales are final and I could just continue playing this “drop off car and them not fix it” game but won’t refund my money so I can go somewhere actually capable of fixing an AC. Total scam and unprofessional manager. Rude and clearly shady business DO NOT RECOMMEND UNLESS YOU WANT TO BE SCAMMED and have the manager gaslight you.Service: A/C installation & repair
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October 2023 by Zuffy Stardust
I always receive excellent customer service every time I come here. I have been scammed before at oil change places and have not gotten scammed or made feel uncomfortable. 10 out of 10 would recommend!!!Services: Vehicle Inspection
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October 2023 by Chris Cordell
First time using Kwik Kar on Lakeline and it was an awesome experience! Made an appointment online and was in and out quick!Great service from Eric and Andre and everyone there!Service: Oil change
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September 2023 by Sophia M.
I am very pleased with the prompt and friendly service,Eric greated me quickly amd with a big smile..i am very glad i came to kwik kar it is my first time and i will deffently be back and tell my friends too!
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September 2023 by Bradley W.
I had been coming to Kwik Kar for several years for oil changes, etc. so this weekend was no exception. Oil change. Rotate tires. Done in two hours -- I was No. 4 in line. After working at the coffee shop for a couple of hours, I came back and my car was ready to go out in the lot. I paid and drove away. A few seconds later, my car started make an awful racket and started shaking. I made it across the street and turned back toward the shop. I was shaking by this point and pulled into the shop. They came out to see what was going on. They had taken the air filter out of its casing and just left it sitting on top of the engine then closed the hood. Whew. Glad it was something that simple, but it scared me to death. Then the next day, I drove the car out of town and about 30 miles into the trip, the low pressure light came on alerting me that "one or more tires" was low on pressure. Turns out they all were. Fortunately, I made it home. But I'll have to re-evaluate whether I come here again or not.
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September 2023 by Tyler Chaves
Waited almost 3 hours for a oil change and inspection when I was quoted an hour and 30 minutes. It appears they damaged and broke the oil drain plug and had to replace it, and went to the store and bought a new one to try to cover their tracks. Blamed it on the previous oil change, but it was also done by a Kwik Kar, so they quickly changed the subject. No one kept me informed of what was really going on, or really seemed in a hurry to fix the problem they caused. They mentioned they have new people but it's still not an excuse to not own up to your mistakes and work quickly to remediate the mistake. Someone offered an apology for the wait and a $25 discount, which feels more like an insult considering how long I waited. Won't be going here again.Update 9/12: So it seems the person responding to the reviews is a liar and will say anything to save face.1. I witnessed the tech struggle to remove it and strip the oil plug, regardless of how tight it was, if done properly, it could have been removed without destroying it. So that's your fault.2. You caused the damage! So yes, you should replace it at NO COST. You don't get credit for that.3. The information provided during the interaction was very limited, and you only gave details that didn't make you look bad until nearly 2 and a half hours later when you finally mentioned about the drain plug, so no, that doesn't count as keeping me informed throughout the process with updates when the majority of the time I had no knowledge about what was going on.Again, the timeline was ridiculous to do these things, almost 3 hours? Not acceptable.It's clear with your defensive response, instead of owing up to the problem, is evident that my 1 star review is accurate. DO NOT GO HERE or you vehicle may end up damaged.
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September 2023 by Keegan Watkins
The staff at this Kwik Kar is awesome: friendly, knowledgeable, and just generally easy to work with.Services: Vehicle Inspection
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September 2023 by Nicole Inman
Super friendly, easy to work with, knowledgeable. Free tire checks / air fill up and they don’t push you to buy anything. Would highly recommend this locationService: Tires
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September 2023 by Ryan Perry
Went in for a state inspection. Eric was very professional and had me in and out quickly. Easiest thing I had to do today.
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August 2023 by Bill B.
I went to this place 3 times, in the afternoon and on the weekend to get my car inspected with no luck. The inspector was always gone, to lunch or left early for the day. They advertise 9:30 am to 3:30 pm but don't bank on it. I will not attempt to use this place again.
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August 2023 by Tori Campbell
Went in for a state inspection. The manger or office clerk was beyond friendly and helped answered all questions I had. There were a few people ahead of me but was in and out within 40ish minutes. Nice clean seating area and not overly busy for a Monday. I will be back for any of my car needs.Service: Vehicle Inspection
