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January 2024 by J W.
Here at 6:20 a.m. in the parking lot and have been sitting here since 5 a.m. This is the second time within a month. The regular guy that works the front desk is on vacation and his teenage fill ins don't know how to work an alarm. At least forty other cars are sitting here with me and numerous others have already left. We pay way too much to have to rely on an irresponsible teen.
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December 2023 by Bridget B.
If you are interested in using the pool, don't. The chemicals are so off balance that they burned a hole in both my bathing suits within five weeks of joining. Also found dried blood on the side of the pool as well as debris floating in the water and on the bottom of the pool. These complaints were communicated with employees and a manager, but I've had no response.
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November 2023 by Brandon Dittmar
Decent machines, deadlift platforms, and variety of equipment, however, the sauna has been down for months and there have been no updates about fixing it. The gym floor, pool area, and bathrooms were once pretty well maintained but no longer are, and it is not uncommon for the sinks to lack soap. It also gets very busy after work hours to the point where I've had to overhaul my workouts around it. Not the worst gym in the world, but could use improvement.
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November 2023 by mark In Texas
Nice gym, friendly staff but they just do not clean the lockers and showers well. Always dirty floors i do not think they ever clean the showers. I have mentioned this many times but not action. The rest if the gym is nice.
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November 2023 by Austin G.
Great gym, great employee's who are very friendly. Gym is clean and machines work great, highly recommend this gym!
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November 2023 by Jeff Trimble (The Honest Marketer)
Two years ago I left a 5 star review of this place which I am now changing.The gym has fallen in standards so badly. The bathrooms always mega dirty.The sauna broken for MONTHS which you’re charged extra for.
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November 2023 by Jana Xu
I appreciate the friendly front desk and commend the personal trainers, particularly Monique and Candice. However, the cleanliness of the gym could be improved, as I often notice lint on the floor.I faced difficulties when trying to cancel my personal training membership. The process was not straightforward, and the staff member handling it was unprofessional and not accommodating. Though my intention was to retain my regular gym membership, my experience with this individual led me to cancel both.
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November 2023 by Jean Pierre
The gym has been good so far. Great space, always clean. I just felt DECEIVED. I paid about $300 dollars to start together with my wife, and 15 days later they charged me an "Annual fee" ($100) so it was 400 dollars in the first month.
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October 2023 by PRATHVIRAJ DHIR
Its been few months since I have joined this gym. Not enough machines and sauna never works. One of the most disappointing LA fitness locations ever. It is sad to see that it is one of the premium signature club location and they are taking forever to fix the sauna.
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September 2023 by Kiki21
Sauna has been broken for weeks with a closed “until further notice” sign — I pay a membership for a reason, lower the price if the spa is no longer available.It was once a signature club and now it clearly isn’t. Toilets are always broken and dirty. The gym is filthy with machines constantly broken.As of 9/24/23 - still no saunas. One sales lady told a couple who wanted to join that there’s a LAWSUIT regarding the saunas and I overheard the manager tell another potential customer they’re in the process of transitioning to infrared saunas but will be another couple months. they WERE infrared. Super frustrating, we still have no saunas.
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September 2023 by Julie I.
This has been my home gym since it opened 4 years ago. It's new and has most amenities except the basketball court. The sauna is currently closed which sucks, but I understand it's a corporate choice. The other lady who says she was "lied to" is either being deceptive or is just not very bright.. this is the only location with an infrared sauna within a few hours. The other locations use electric saunas, which is a completely thing. Otherwise, gym is mostly good except it's too crowded for my taste during peak hours, so if that bothers you, go during work hours.
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September 2023 by Jul Marshal’s
We love coming to this gym. but we had a very uncomfortable moment with a person who is at the entrance, the woman and a boy with a cap. I think he has a problem with racism. and mockery and that is not right for this company since many of its members are Hispanics. Let's go . 09/06/23 Wednesday
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August 2023 by Keith Athey
I gave up on Gold's Gym and joined LA Fitness. They have a dry sauna, pool, and hot tub. The locker rooms are clean and the equipment well maintained.They have a lot of cardio equipment, The machine I want to use seems to always have one open. The same isn't always true of the weight equipment but they have a wide variety of machines for each muscle group so you can always find a way to work each body part.I also like their personal trainers. You can sign up for 25 or 50 minute sessions but they always seem to spend more time than that with you. I like the 25 minute sessions since I can get right to the focus muscles and not pay for stretching and warming up.Folks I like:Quan was my sales rep and was really honest and helpful.Christian(?) The head trainer who did the initial evaluationCandice is my current trainer and is great for getting you to your goals. She really knows her stuff and takes a great scientific approach to helping you understand your body.The older gentleman at the front desk who always has a smile when you check in
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August 2023 by Scott Krystal Felton
WARNING: IMPOSSIBLE TO CANCEL A MEMBERSHIP! Don’t buy if you might ever want to cancelWhen we started, we loved the gym. However, when covid hit, we needed to cancel because I was pregnant and it was unsafe. They made us run around in circles, having to come in in person to talk to 1 person who was always “out that day” or physically mail (????) in a request to cancel. After assuring us they canceled it, they have been charging us ALL OF THIS TIME. And now, many facilities are closed and more and more services are requiring an extra charge. Not worth the price.
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August 2023 by rob q
Sauna has been down here for a while now. Only reason I joined this gym. A friend of mine was told the sauna was never coming back. Like a corporate shutdown of all saunas. Ether way, if a sauna is important, don't join this gym.