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March 2024 by JWiggs187
I really enjoyed my time at Lakeline East and the front office was always pleasant to work with. I mostly spoke with Kelly and she was always incredibly nice and helpful. Lakeline East is a great place to live especially if you’re raising a family
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February 2024 by Yanet Creo
I live in this condominium and as for the people who work in the office, especially a girl with short black hair who does not like to help the residents, I was there to ask her to sign a paper for my daughter's help and she told me that They couldn't because the paper had to be translated and she speaks Spanish because I have seen her speaking Spanish. What happens is that there is terrible racism here. She was not able to try to help me and it is not the first time that she has refused to resolve the issues. issues
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February 2024 by Eliza Guerrero
I recently toured the apartment complexes while looking for a new place with my boyfriend, and I have to say, our experience was fantastic, all thanks to Arianna. She was incredibly nice, respectful, and helpful throughout the entire process.Arianna greeted us warmly and patiently answered all our questions, making the whole experience smooth and enjoyable. She was knowledgeable about the property and took the time to understand our needs, providing valuable insights and recommendations.Although we encountered many options, Arianna's professionalism and kindness stood out, making us feel confident in our decision-making process. Despite not finalizing our choice yet, Arianna's exceptional service has definitely left a positive impression on us.Overall, Arianna's assistance made our visit to the apartment complexes memorable, and I would highly recommend reaching out to her for anyone considering a move. Thanks again, Arianna, for your outstanding help!
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February 2024 by M S
Lakeline East across the street from HEB!!I live in the community before. I had moved to another complex and applied to move back with my roommate.After applying paying my fees, it took so long to hear back to get my keys and fob. I began moving my stuff into storage, paying movers to get me out of my last apartment, and proceeded to move my personal things back into his apartment. I still never heard back from the managers to get my key and fob.It took my ex roommate to physically go over there only to hear that I needed to apply with a different email 3 weeks after my first application.I then found out a week or more later that I was denied after moving in, paying movers and storage fees, stress of waiting over a month.Why didn’t they reach out to me ASAP if they saw my application needed to be used with a different email? I had no idea I had a credit change that would affect my being approved to be a roommate.Why did my ex roommate have to keep going over there and speak with another manager to get things done?The younger lady , Nathlia, is always condescending and makes everyone feel as if she has no time for them and provide customer service.I was also told that if there is an issue, don’t waste time bringing it to her attention because it goes in one ear and out the other.Kelly is great.Nathalia should save her upper management the embarrassment and be fired.Poor management and poor choices for hiring someone who has poor communication skills and poor customer service. I recommend staying far away from here.
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February 2024 by Kenneth P.
Kelly was a great help with finding our apartment home. lakeline East is a great community in a great location with great amenitie!! I'm glad we picked Lakeline East!
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January 2024 by Cortney G.
Took a tour here and loved the units! Size, value...the amenities too! Something for everyone! I can't wait to move in and keep exploring the community and area!
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November 2023 by Tara W.
I've lived here about 4 months now and everything has been good. No problems with appliances, landscaping and property maintenance is very good. Great place for pet owners.
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November 2023 by Paul D.
I don't know why this property doesn't improve their business practices. They are vile and incompetent. They are all sitting in the same front office but don't effectively communicate with one another. They perform unethical business practices at the behest of corporate. That shows a lack of morality on both sides.
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October 2023 by Jeremy Burrus
I've been a resident at Lakeline East for going on 3 years. Having lived in dozens of apartment complexes over the decades, I feel well qualified to voice my opinion of this residence!I can report that my experience living here has been EXCEPTIONAL! I have truly loved my time here. My apartment is gorgeous! The ceilings are high and it's very light and airy. I was blessed with a super quiet location at the end of the complex with quiet neighbors in a quiet building, and I'm sandwiched on the second floor with both upper and lower neighbors - I almost NEVER hear them!!! People here tend to keep to themselves but are friendly when you want to strike up a conversation.The office staff has been AMAZING for me! Every single maintenance request I've placed has been quickly attended to and resolved - and there have been very few requests needed except for very minor needs. They even replaced my garage door opener when it went on the fritz! They didn't just fix a dripping kitchen faucet, they replaced the whole thing. And when there was an ant issue they hired exterminators and solved the problem! I am so very pleased with the attention I've received from every member of the office staff. They are polite and concerned and I've seen them go the extra mile for me on several occasions.The grounds of the complex are beautiful and well maintained and I LOVE the facilities. The fitness center is fantastic, it has everything you would need for a great full body work out, and it's one of the few complexes with a hot tub / spa! I love it! The game room renovation turned out really fun with some neat adds. One of my FAVORITE characteristics of this location is that it DOES NOT have an annoying GATE!! I HATE GATES! It's one of the major items I was trying to avoid and it drove me away from many other locations. I absolutely love the convenience of this location and the ease of entrance and exit!!! Can't emphasize that fact enough!We have HEB directly across the street and if you're into Starbucks, it's over there too. As is Alamo Drafthouse and some other nice dining and retail options. Easy access to 183 and 45 toll roads, and 620, and of course we are right behind Lakeline Mall with a host of peripheral stores and restaurants surrounding. The location is fantastically convenient and another thing that keeps me here.Overall, I have found Lakeline East to be an incredible value and I am so glad I found it when I did! I love my beautiful apartment, with it's large balcony and huge garage, high ceilings, high end finishes, and how confident, safe, and secure I feel here, especially when I need to "lock and leave" for several weeks at a time!
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September 2023 by Jian L.
The living experience is too poor, and the communication problem with the office has never been solved.
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July 2023 by Super Tiff
Kudos to Christine, Kelly, Marcy, Natalie & everyone at Lakeline East ! They truly shows that they value their residents and take them into consideration !!!I look forward to another year here!!
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May 2023 by Desiree Hicks
I have lived here for two years and lovvved it! The location was great, maintenance was fast and my 2B2B apartment was super cute.
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April 2023 by Cristina Morris
I love this place and location, you have everything nearby, the administration and maintenance staff are amazing, and they never hesitate to help, the place is always clean, if you have an emergency they answer right away, is a very safe area, I moved because I bought home. You will never regret it.
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March 2023 by Emma Grimes
I lived here in a beautiful 1 bedroom unit for a year and a half. This complex is clean and quiet. I never felt unsafe or had issues with disrespectful neighbors. Maintenance always resolved things quickly. The location is convenient and even though the complex is near a highway and shopping centers, the tree coverage makes it feel tucked away. I’ve been a renter for over 10 years and this is the best complex I have lived in!Minus one star because:the parking situation here is inconvenient- very few unassigned spots are available at any given time of day and I would often have to park at the back of the complex in the visitors area.Rent was increased over $200 when it was time for renewal. Rates are on the high end for “luxury apartments” in the area.Overall loved living here and would definitely recommend.
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March 2023 by Mohammad Mothaffar
I’ve lived around a few places in Austin. This place by far had the worst management I’ve ever experienced in any place I’ve lived in. If you decide you’re desperate enough to live there, make sure you’re aware of all the fees they don’t mention because there is a list. Also, if you move out don't expect the majority of your deposit to be returned as you’ll end up with many bogus charges. That is if they do actually give you your deposit after you constantly following up. I got mine about 6 months after moving out only because I kept contacting them about it.
