Lone Star Vision Group is known for its excellent and efficient service. Patients appreciate the helpful and welcoming staff who explain every process and test clearly. The team at the front desk is warm, friendly, and efficient at checking patients in and getting them into a room. Dr. Alejos is praised for being detailed and thorough in reviewing exam results and addressing vision issues, with many patients feeling well cared for and supported, especially when urgent needs arise. The staff, including Toni, provides exceptional customer service and takes the time to help patients understand their insurance and exam options, often offering same-day eye exams. The doctor, including Dr. Alyssa, listens carefully, explains each step of the process, and helps find solutions quickly. The team’s follow-up after appointments highlights their strong commitment to patient care. Overall, Lone Star Vision Group is highly recommended for eye exams and vision care.
