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November 2023 by Lavita Davis
VK IS THE BEST. He was so helpful and made sure I got my extremely delayed package. If you have a package coming from she, I’d advise you to get it sent here because VL will make sure it finds it way to you
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September 2023 by Mark Phillips
Printing was .75 per page. Outrageous! The UPS store charges 8 cents per page. The husband-and-wife team were rude. I will never go back their again. You have been warned!
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July 2023 by Yuniesky Sanchez Santana
The attention to the lousy public, the lady is very rude, she closes ahead of time, she sees you at the door and she doesn't see you and the iron fence she has closes in your face. It leaves a lot to be desired for that place in my life. I'll never come back again.
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July 2023 by Anna Anderson
Hours are rarely accurate and never updated on Google. Third unfavorable experience here. Won't be coming back.
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May 2023 by Al Montes
They post the USPS title on the front door and ship for USPS and many other carriers but would not take my stamped envelope. What is wrong with this picture.
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December 2022 by Connie Callison
Wanted to avoid Walmart, so I popped into PakMail for a quick purchase. I needed 5 padded mailing envelopes that were 8 X 10 in size. When I went to pay the total was $21.65. I questioned the amount because I was sure it was a mistake. Needles to say I didn’t purchase the envelopes.I crossed the street to Walmart and purchased a package of 4 for $2.65.Needless to say, I will not be doing business with PakMail in Cedar Park.
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December 2022 by Madeline Yin
Dude behind the counter is so rude and just kept talking over me when I tried to respond to his questions. Also, by checking my tracking number for my packages and I see that they still haven't sent it out.... it's been two days!
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December 2022 by Matt G.
Friendly owner whom provides good communication. You can pick up the mail in your box 24/7, however, beware of their hours as they are not open on weekends and only 10-5 M-F which makes it very difficult to pick up packages or attain service if you work or are a business owner.
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September 2022 by Denise S.
I went there for a passport photo. The photo wasn’t what was required at all. The passport service mailed it back to me and said to have my picture retaken. I went somewhere else and had it done properly. It cost me extra money to have the photo redone and extra postage. Don’t go there for a passport photo.
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June 2022 by Rick Minor
Worse service ever! Lied to us. Tried to bump us.Found a company to ship same thing for 700 lessGuy who runs the place is awful
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May 2022 by Richard M.
Run away from these crooks They lied to me about setting up drop off. Tried to bump the quote Guy running the place is dishonest and rude! Found another group....almost 700 less
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January 2022 by Byron C.
This is the second time I went to this place to ship a package. I realized after driving into the parking lot that i had been here before and did not intend to return due to poor service / bad vibe. I went in to get pricing after calling ahead of time to get pricing for shipping a package. He wouldnt give me pricing over the phone and said i needed to come in. Long story short, I drove there and asked for pricing to send my package. He refused to go give me the exact because, to quote his words, "its a waste of time". He gave me a close estimate he said. I dont ever remember being told by a business that my request was a waste of their time. The guy's vibe was not good. He was bothered by my inquiries and acted like he Didnt wanna deal with me. I thought maybe he had challenges in his life that make him come cross like this. If thats the case he shouldn't be in a position of customer service. I will never go here again. Every time i go to the fedex next to chic-fil a they go above and beyond to help me. I went there right after and had a very positive experience.
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January 2022 by Jennifer Duncan
Stopped in to ask about printing services. The lady behind the counter said they can print in color in any size. Used their store computer to print my file. Printer only prints in B&W and 8.5x11. She still charged me $3.35 when she wasn’t honest about their printing capabilities. I asked again if they can print in color and she said did you select the option, it wasn’t available from the store computer. So now I paid money for something I could have printed at home for free.
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January 2022 by Angela Armendariz
Such a pleasant experience, the gentleman working the counter was so pleasant and helpful .
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November 2021 by Beck B.
The Pac- mail store on Walton Way in Cedar Park Texas is a joke and should be shut down for unethical practices.My 81 Yr old sister went there to mail a 3 lb package in a 15" by 15" box and the owner told her $70 to send to N.C.I told him he was trying to rip her off and we went to post Office and mailed it.He got mad when I told him he was trying to gouge her.
