PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption services. Overall, the PetSmart experience is typically positive, with the stores being clean, decently stocked, and convenient. The staff at the PetSmart Petshotel are great, and customers are satisfied with the veterinary services and products offered. However, the store staff can be hit or miss, with some customers reporting unpleasant interactions with cashiers. Despite these occasional issues, PetSmart remains a popular destination for pet owners, particularly for hard-to-find items for specialized pets like birds and small dogs.
The pet hotel was so awesome. My dog is very happy and safe.
July 2026
Cindy McNeal is the store leader and she and her staff are fantastic! I love that Cindy is a supporter of her community as well. I highly recommend this store for all of your Petcare needs.
June 2026
So grateful for the help at the store I tried to make an order online repeatedly called to try to ensure that it worked and it didn't and ultimately called back and they brought the item for me, gave me the discount from online and were just so very helpful. Many thanks to Garrett 💙
