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July 2023 by Ryan C.
Always friendly staff and nice location. My go to branch. I switched banks from UFCU and am very happy. The online experience is much better and more locations.
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April 2022 by Raghukumar Paramparampath
Excellent Service and Best Credit Union RBFCU. The kind of satisfaction they provide and they value and give importance of our queries effectively. They are passionate and provides the right guidance. They are doing their best service to the customers. We had talk with Mr. Russel today and it is great experience. Appreciate Russel and team. This is second good experience and first time with Mr. Will for opening account. I believe, all members in this Parmer line branch are really supportive. We recommend RBFCU for all!
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November 2021 by Angel Vatev
The Best team of workers and the best customer service I ever had in any branch of RBFCU. I would like to say - Thank you all you: Rihana, Travis, Saloomeh and the other blond beard guy . Thank you guys! You have been so helpful, attentive. and kind in all my visits. Thank you , Thank you from my heart !!
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March 2020 by Kelley Forester
Kelsey was so helpful and pleasant. All of my interactions with RBFCU have been pleasant and I really appreciate the level of customer service I am greeted with.
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June 2019 by taylor hettinger
Poor service at this branch.
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February 2019 by C Porterfield
Staff has been friendly, knowledgeable, and helpful. Products are basic and nothing special but if that's what you want, they're great.
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July 2018 by Deaf Emily
All the high tech gadgets- whoa. I was greeted immediately when I entered the store. Wonderful and easy process opening an account. A bit stringent and thorough but better that way.
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March 2018 by corey walzel gotchacoveredofwestaustin
Used to love banking here, but that changed with one transaction. Now looking for a new credit union to transfer to. They do no value long time customers.
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January 2018 by Sandi McKiernan
Can't understand reviews on customer service. I have had nothing but great service . I did hear there was a manager change not long ago and that may be the difference. Would never go back to a bank !!!
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August 2017 by Elena Moulder
Usually great service but I went through the drive thru and sat for about 15 minutes and no one ever said a word to me. I'm not opposed to waiting but to never be acknowledged is so rude!
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July 2017 by Caitlin Coyner
Outstanding credit union! Got a really excellent low interest rate on a car loan and the cash back rewards on my debit card are great (just to give you an example it's July 2017 and I'm already up to $20 on my cash back rewards).
