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December 2023 by David C.
I took my car in for service today. I was very happy with the service writer. She was very knowledgeable and very professional when I got home and started looking my vehicle over I was very unhappy with the grease print all over my vehicle that I just had detailed two days ago.
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November 2023 by Stephen Barnes
I am very pleased with my purchase of a Grand Highlander! The car is great but it was truly the people that made the difference. I first met salesperson Jesse Duran in September and he kept me up to date while waiting for a vehicle which arrived mid November. Jesse was extremely courteous, patient and helpful keeping me up to date throughout the entire process! I cannot say enough about Jesse, and others like Vince (who was very patient and courteous while dealing with my lack of knowledge of updated technology). The good people of this dealership are the reason I drove from my residence in Hays county to purchase a car at Toyota of Cedar Park!
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November 2023 by Mike N.
Five stars easily to the folks at Toyota of Cedar Park. Johnathan Forte in sales and Jess Garcia in finance made our purchase of a new RAV4 and trade in of a Mazda CX-5 absolutely easy. Total time spent Thursday in the dealership (including THREE test drives) was about two hours. We came to an agreement within $500 of the target price I had set and that was just fine. But more importantly, my wife and I were treated with respect every moment and our time was not wasted. Generally, my experiences at Toyota dealerships have been nothing short of miserable, ever since our first one in 1986. Based on my experience yesterday, this is a dealership that respects the customer and does what they say they will do.
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November 2023 by Julia N.
My experience with Toyota of Cedar Park was very good. Though they made me feel my business was appreciated, no high-pressure sales tactics were applied, which helped me feel comfortable with my purchase. I would definitely patronize this dealership again, and commend my salesperson, Eric Pierce, who was personal, patient, and responsive.
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November 2023 by Vince Sellers
I helped my elderly mother with the purchase of a RAV4. From start to finish, Toyota of Cedar Park delivered a stellar experience AND at the most competitive price. Everything was discussed online, price finalized, we were put on a waitlist, communication was great, and when the vehicle arrived we finished the transaction. This is an extremely low pressure dealer; truly a pleasure to deal with at every step (yes, they will offer up additional priced items such as maintenance packages, extended warranties, etc., but I never felt one ounce of pressure for this). My online sales guy Christian Behl was awsome. Again, A+ communication and made everything easy. And when we picked up the vehicle we worked with the incredibly nice and helpful gentlemen Luke Cerda. He might be the best customer facing employee I have ever encountered anywhere, let alone at a car dealer. I wouldn't expect better service at the Four Seasons or the finest restaurant in the world. He went not only the extra mile, but literally an extra 30 miles at 9PM on a weeknight to help with the logistics of getting my mother's trade in completed so we would not have to drive back to the dealer the next day. I just wish all businesses were run as well as this dealership; truly was an outstanding experience in every regard. I most certainly will look forward to referring friends and family to these guys.
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November 2023 by Nicole Roberson
My experience was exceptional! I was scheduled for a regular oil change service and my vehicle started making a strange noise just prior to my visit. Daniel was detailed with me about the issue, sincere and generally eager to help me get the work completed in a timely manner. I was scheduled to drive out of town for work within a matter of days and they worked extremely quick for me to have my vehicle back in time. 100% recommend their service!
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October 2023 by Analisa Hood
Our purchase of our third vehicle from Toyota of Cedar Park was absolutely outstanding. Right from the warm welcome by the hostess to the completion of the entire process, the customer service was exceptional. Moe, our salesperson, deserves special praise for his outstanding work in making the experience enjoyable and effortless. He's a remarkable salesperson who truly listened to our needs, ensuring a seamlessly smooth process.When it came to financing, we had the pleasure of working with Abner, who was equally impressive. He took the time to fully understand our goals and provided a comprehensive explanation of all our options. And to top it off, Sergio provided us with a thorough vehicle walkthrough and answered all of our questions before we drove off.The attention to detail and care for the customer's experience at Toyota Cedar Park is unmatched. I can't recommend them enough. If you're in the market for a new car, this is the place to go for a first-class car buying experience!
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October 2023 by TEXASKEMP PZC
Clayton is the ABSOLUTE best sales expert I’ve ever had the pleasure of doing business with! I came in with some pretty big demands and he fought for me to be able to get my beautiful new 2023 4Runner TRD off road premium! I will never do business with anyone else! Thank you so much for all the support!
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October 2023 by Melissa Schultz
Jered my salesperson was amazing! Straightforward throughout the entire process, which was only about 3 hours start to finish-might I add. His service went above and beyond my expectations. He has gained the dealership and himself as long as he works there a forever customer!
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October 2023 by Angela W.
I bought my current Toyota at a different dealership and the experience was horrible. I dreaded the thought of going in. My neighborhood moms promised Toyota of Cedar Park is different and I will absolutely love it. The moms are correct and never disappoint. On a sleepless night, I emailed customer service at 4 am inquiring about a minivan I've wanted for the past year. As school started, I wanted the powered doors even more to help my kid drop and roll lol. Anyway, someone responded within 30 minutes and helped me set up an appointment the same day at 2:30pm. They would have let me go in earlier, but that's the time I could be there.Clayton Smeltzer was appointed to help us. He met us right after we checked in, gave us enough time to discuss and ask questions, and explained everything in detail, all in a respectful manner. We never felt rushed and were happy to put down a deposit on the spot. The estimated wait time for my dream car is about 9-12 months, I have a good feeling the process will work out smoothly.
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October 2023 by Moshe S.
Just bought a preowned car and it was a seamless and amazing experience. Shout out to Justin Schmidt for taking the time to show us multiple options and find the right solution for our needs. Straight shooter and a great guy. Thanks Justin !
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September 2023 by Chris Whittle
Had a fantastic experience with Chris Jackson when purchasing our 4Runner. From the moment we walked into the dealership, he was attentive, knowledgeable, and genuinely interested in helping us find the perfect vehicle. Chris was as patient as he could be with someone like me answering all our questions, providing valuable insights, and making the entire buying process smooth and enjoyable. He truly MADE the experience. His friendly demeanor was truly appreciated. I highly recommend Chris to anyone in search of a new car. Thank you for your outstanding service!Side note: everyone had genuinely wonderful things to say about their leadership and this dealership and “Ms. Julie.” It appears she fosters a work-life balance and family-first environment that makes these employees happy and excited to be there. It spoke volumes about the quality of staff you employ. Very impressive and deserves to be commended. WTG, Ms. Julie. Chris and Jonathan love you and now I do, too.
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September 2023 by Kayla Brown
Purchasing a vehicle is a very personal experience and can be overwhelming and stressful. Toyota Cedar Park blew us away, specifically Jackson Roane, our sales advisor. From the moment we walked in the door he was engaging, knowledgeable, NOT pushy, transparent, honest, a real human being…a rare find in the auto industry. We were deciding between used and new, and he had so much patience as my husband and I both wanted to test drive the two trucks. He answered every single question we had, gave us realistic and honest feedback, and explained in detail every step of the process as we went along, not to mention he gave us multiple moments of privacy to discuss our decision without pointed pressure. Once we decided to move forward with our purchase, the entire process was professional and seamless from paperwork to final customization details. Thank you again to the entire Toyota Cedar Park team, we have always been loyal Toyota customers, and y’all have cemented our support and appreciation!
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September 2023 by Anthony & Sandra Rodriguez Ortiz
Best by far dealership I ever dealt with. Awesome customer service from the front door to the store. Everyone so kind and helpful. Mr. Elijah was my sales person and he knocked it out the park. He listened to my needs and went right to work. Waiting area is awesome. There was snacks and refreshments and plenty of seats and couches. Beautiful facility. Very happy that I went to Toyota of Cedar Park. Soecial thanks to Elijah, Spencer and Shelby. If you plan on purchasing a new vehicle, don't hesitate to visit them. You won't be disappointed.Thank you all and God bless!!!
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September 2023 by Mary B.
I just had a wonderful experience at Toyota of Cedar Park. Everyone I dealt with on the purchase of my new vehicle was professional, courteous and knowledgeable. My sales associate Jason G was fantastic. He worked with me on my trade so I didn't have to go back to Carmax where I had gotten a written appraisal! Yolanda went over the bells and whistles of my new vehicle and connected me to my apple car play. She did a great job! Daniel R in finance was wonderful. He found out I was a veteran and gave me a discount. I didn't even know that was a thing. I feel grateful to all three of these representatives of Toyota Cedar Park . I appreciate how they all took the time with me and answered All my questions. I LOVE my new vehicle. If you are looking for a vehicle check out Toyota Cedar Park. I think you'll be happy too!!!
