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October 2023 by Veronica Crisostomo
I'm so happy I brought my car here, very nice and polite people, easy to understand your vehicles needs. They work with my work schedule to fix my car. I highly recommend them.
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August 2023 by Stephanie Sifuentes
My AC went out and I was desperate to not be driving around in what felt like an air fryer! A franchise shop quoted me over $4k to replace my AC. Thankfully I found True auto. Not only was their estimate over a thousand less than the other shop for the same service, the final price ended up being less than half of the other quote! I was blown away. Never in my life have I approved an estimate on auto repair and had the total be several hundred less! And my car was ready ahead of schedule and blowing icy cold. Wish I had found them sooner.
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March 2023 by Eric Recktenwald
Took a car there many years ago when I met the owner David and the service and value was great. Several years passed before I needed a mechanic on anything again and I met Shae Wertz this time. Most of the minor stuff and even some fairly major things I take care of myself but this time I needed an A/C system replacement and front end work (Ball Joints, Control Arms, etc.) neither job being something I wanted to deal with so I took it to True Auto. Shae was great ... estimated the cost and time and came in spot on with both. Very satisfied with the work they did and since I am quite knowledgeable about it know that what they charged was very reasonable for the time and parts involved. I would recommend them to anyone who is looking for honest service at reasonable prices and delivery to the stated schedule.
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August 2022 by Savanaugh Wilson
Don't settle for the subpar franchise repair shops that surround it - support local, small businesses like this one!I cannot recommend this place enough!!! They are super honest, straightforward and have amazing prices especially for the service received. I will be back to get my brakes done in a couple weeks!
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June 2022 by Saurabh Marulkar
One of the best mechanic in the town!!I accidently discover them, wanted to replace exhaust of my WRX. Mechanic was able to do it fastest and also give me lift for free. These guys are humble, honest and want to help you.
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March 2022 by Georgette O.
I'd just moved to Cedar Park, and discovered that the hard plastic sheet under the front end of my car was loose and dragging on the ground.. True Auto was right around the corner so I drove slowly into their lot. It was lunchtime so I expected to have to wait. No. They treated me like family! They put my car on a lift, rustled around with zipties, and even put my new license plates on the car, and put on the new registration sticker. I was ready to go in just a few minutes and they refused to take anything in payment. I am so grateful for their generosity and kindness. Looking forward to when I need something more challenging.
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December 2021 by cody beall
Great experience, Shae fixed my vehicle promptly and efficiently even with the obstacle of sourcing the parts from multiple locations. They talked me through every step of the way and I was never left asking any questions because everything was laid out, very up front and honest. These guys are the only mechanic I would recommend.
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October 2021 by Michele Brown
I started going here about a year ago, very friendly knowledgeable technicians. The price is very fair, and honestly is a definite with these guys. No up selling, and claiming something is wrong when it isn’t.
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June 2021 by The Flippins
David and Carmen are the best! Not only has he sold me many cars but also takes the best care of his customers! I highly recommend True Auto Sales!!!
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June 2021 by Jennifer Oliver
Very courteous and honest auto repair/service shop. I would highly recommend them.
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March 2021 by Kathleen Nigro
New to Texas, I needed a new mechanic for my classic Cadillac so I literally drove around looking for one. The first few gave what I thought were very high estimates. Lucky for me, I found True Auto Sales & Service, where the quote was half that of the others. David and Carmen were outstanding people I knew I could trust. The work done by Shea made my ride smoother than it’s ever been. Without hesitation, I would recommend this place for its fair prices and quality work!
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March 2021 by Jolynne Derigo
I love True Auto! These people are very knowledgeable, efficient, fair on their prices, and nice people to know. I would not go anywhere else.
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February 2021 by Lauren C.
I know a few successful, honest mechanics and its not always about that. I have several friends in both the general car industry and mechanics. Even with my awesome contacts, my jeep sat a couple of friends shops forever because I couldn't afford what they said I needed....a new engine. They were kind enough to let me take up valuable space for free and truly believed the solution was a new engine. This was the consensus of 3 trusted, 5 star mechanics. They wound up making no money off of me and maybe even lost some for letting my jeep sit for so long. Point there is-they weren't dishonest. I finally decided to tow it ONE more time to True Auto, owned by, what I know realize is, a brilliant engineer and his super sweet wife. They fixed not only the original issue but also the problems that resulted from having it sit for so long. If I would've taken it to them in the first place- I would've saved over 7k through out almost a year of not having my beloved baby. They obviously saw what others couldnt so again-it's not always about "having an honest friend who's been doing this forever". I wound up borrowing my grandmothers Mercedes and got in a tiny fender bender that cost ANOTHER 3k (because its a Mercedes). We went through insurance for that but that Mercedes that was so graciously lended to me was very complicated for me to drive and understand....and apparently too complex for all the big name mechanics to even figure out. It randomly wouldnt start, for example. No clue from multiple mechanics! But of course, my mother (Mother Knows Best), takes it to True Auto and it was...dare I say?...cheap! and quick to fix by True Auto....thus why I took another shot with them at diagnosing my Jeep. They're honest, explain everything, local, family owned, and just all around BAD A*** You may notice they don't waste money on a large comfy office/waiting room. I assume thats how they get to pass on the savings or simply know what they're doing, not just as mechanics and engineers but also as business owners- which in my opinion is HUGE. I feel bad saying I wont even go back to my friends, some of which SPECIALIZE in Jeeps and you know how us Jeepers are! They're also 40 minutes away from me and Id rather tow or make a problem worse by continuing to drive it up there than go anywhere else. Shout Out and Big Thanks to my momma as well! Without her - I'd still be driving a beautiful but dinged up space machine and winding up on the side of the road constantly. haha! Neither of us know the people that work here or own it. They were just near my parents house...SOOOO drive the distance if its not near you! They're worth it!!
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February 2021 by Marty T.
Bought a car from this place. They financed it, did a good job convincing me they were honest. I finally pay off the car and ask for my extra key (which they said they were holding until I finished paying them) and the deed. New key! The old one had been drained of battery. When I got the key with the deed, it crumbled in my hand as I tried to turn on the car. When I asked for a replacement they said I could buy one. When I asked if they were going to pay for it there answer was, "We usually do not even have keys its a freebie but nice try " Not acceptable.
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January 2021 by gen pat
Great staff and service. Would recommend them to friends and family, and definitely going to concider them for the future!