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March 2025 by Pat
This review is long overdue, I've rented from here for about two years and it will always be my 'go-to' Tristan and Journey are knowledgeable and and courteous! This is a friendly clean and efficient local business operated by some of my favorite entrepreneurs!
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February 2025 by Thomas
Just like family! Super down home business with friendly people.
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October 2024 by Scott Gordon
She was very nice over there!
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October 2024 by chris heim
Rented 2 different trucks in 3 weeks and had a most delightful experience each time. Very friendly & positive interaction.
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August 2024 by Ahmad Rzayev
I had a frustrating experience with U-Haul at this location. The battery in my truck died, and it took them almost 5 hours to send a technician, despite my being right next to their location—not in a rural area. This delay forced me to reschedule my flight the next day, which was a major inconvenience.
While Tristan was initially responsive and tried to help, things went downhill when Tony, the area field manager, got involved. He had the nerve to say, 'Well, prior rentals did not have this issue, so it's not our fault.' I was also assured that U-Haul would take care of the situation, but after that, I was completely ghosted. Tony never responded to my follow-up emails.
To make matters worse, U-Haul later tried to tell me that the battery was fine and just needed a jump-start, despite the fact that I, along with two other people, saw the technician replace the battery.
This is a poor business decision on U-Haul's part. While one customer may not seem like much, I will not be conducting my business with this location or U-Haul in the future due to this lack of accountability and follow-through.
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June 2024 by Wichita Small (Chi- Chi)
Tristan was amazing to work with! She went above and beyond to help our family out during this grueling process of moving! I initially reserved a 26 ft truck, did the automated pickup before hours and it was a seamless process. The next day (my move was delayed by storm and I needed another truck, Tristan got me squared away with the first rental and then setup with a new one for a smaller truck (10ft) for another day for the last minute packing/cleaning we needed to do. I NEVER want to do this again (but I will have to) and when I do, it will be with them at this location; even if I have to change my moving dates to do so! Don’t want to work with anyone else. I’m so grateful.
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June 2024 by Greg Ciaccio
Great experience, very efficient and friendly. I would absolutely rent Uhaul here again
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January 2024 by Joshua wheeler
Owners are great, thank you for serving the community and myself so many times over the last 15+ years including my father and mom when we needed tires when I was a kid even, up until I moved out of state and needed a 26 ft U-Haul on Christmas Day… God bless and Goodbye.
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October 2023 by The Teal Trailer
Reserved my Uhaul online and pick up today was flawless! Extremely sweet and professional staff! I highly recommend! A+++Thank y’all so much- Tiff.T
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October 2023 by eric curtner
Service was excellent here. She made our experience a really good one. It took 5 minutes to get checked in and on our way.
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October 2023 by Jack Cook
Great people. Super friendly and helpful.
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October 2023 by john cook
Great people. Super friendly and helpful.
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September 2023 by Brenden Reeves
VERY friendly staff. They had everything set up when I got there, and even with the issues they were having at the U-Haul servers, we got everything checked out.But what really earned them the 5-stars is that after I returned the truck, I realized I had locked my house keys inside. It was Friday evening, after 6, and they were closed. But the Regional Manager's wife offered to drive him out there to help me out after dinner. She drove him, because he was enjoying an adult beverage (as well he should be able to) and staying true to his oath to the DPS, couldn't drive. So the family bonded together to help out a stranded Customer.I would not hesitate to use them again, for this reason alone.
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August 2023 by Brady White
Friendly and efficient. Will definitely use this place again!
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August 2023 by Alejandro Linn
Great service