May 2021 by Diane B.
Do not waste your time buying anything from this USA Work Uniforms. My daughter just got her first job and needs to wear black slacks to work. She wears a size "0" and sometimes those can run large depending on the designer. She found this company and placed an order for 2 pairs of Dickies that should fit. Unfortunately, the pants were too big in the waist and had to mailed back. We had the package only 1 day before returning it. The vendor does require you obtain an RA (Return Authorization) which we did. However, keep in mind it is only good for 5 days. Anyway, when I went to mail the package back the cost was ridiculous, $28.00. I asked why and learned that the location the vendor chose for return (which they do not disclose until you have a return) is not the place it is shipped from. Orders come from Texas but, return go to TN and not to a local city which is out of the way for the postal service to deliver to. That is why the cost is so high. I wrote the company and asked for at least a $20 refund on postage and the response from KAJAL was "Our office location is not out of the way. We have never had any issues from any customers in the past. Unfortunately as a company policy we cannot refund shipping. Shipping is customers responsibility." Not only are they not listening but, she didn't address that returns go somewhere else and simply made it my problem. DO NOT PURCHASE ANYTHING FROM THIS VENDOR. DON'T WASTE YOUR MONEY. We found pants from another vendor on Amazon for Dickies and they fit her perfectly. We even bought two pair.