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March 2024 by Toni Laymon
I finally found a practice here in Texas that I love. They are holistic and treat the whole person. It’s like doctoring was when I was a kid… personal and caring. They take their time and show they care.
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March 2024 by korkypeachmom
Our family has been going here for years. The staff and doctors and other medical professionals are all really caring. They take time to truly listen. They will work with you on more natural remedies and/or pharmaceutical options.
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March 2024 by Nichole Antonuccio
Copy and pasted my message to the clinic here. Maybe then they'll at least pretend to care. ------Alicia (office manager) has repeatedly ignored messages and voicemails of mine about a situation where 3 different practicitioners at your office told me, a patient with an eating disorder, to eat 3 different restrictive diets. The first told me a blood test showed a diagnosis of candida overgrowth and the the protocol had to be followed as closely as possible despite my eating disorder. I found out later from other doctors that "candida overgrowth" is not a conventionally recognized medical issue, especially at the extremely low level I had. I'd like your office to care about this situation and how it has resulted in a massive relapse in my eating disorder that I am battling still, months later.
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February 2024 by Amy Stanford
I know the health care industry is rapidly deteriorating everywhere, but WFP particularly bad. They are severely understaffed and unable to answer phones or respond to portal messages. Everything is automated and it's impossible to speak to a person. Do not recommend. You would think for a "holistic" practitioner they would know that stress is a health killer, yet they are the most stressful doctor's office I have ever dealt with.
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January 2024 by Andi Stratton
Hope you aren't a returning patient who tries to go here for medical help, apparently they don't really care about the welfare of people or patients. Sure hope you didn't drive far to go see them after you scheduled your appointment, since you show up and they want to charge you just to re establish care and then tell you they can't see you anyway. If their patient portal is so costly to maintain, you would think they wouldn't allow you continued access and ability to make an appointment, only to tell you your appointment is no good when you show up. What is wrong with our healthcare system!!!
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October 2023 by Celine Ross
It is unbelievably frustrating that I can't ever talk to a person when I call their number. I just needed to reschedule an appointment, but instead I'll just find another office who has the time to take my call.The $75 non-negotiable fee is pointless. There is no reason I should pay this office a separate fee just to have access to a run-of-the-mill online portal. I absolutely will not be coming back.Update: I received a very rude call back from Jackie, who claimed they do not provide gynecological services and claimed I never made an appointment. Both of these were incorrect but she would hear none of it. Wow! Never have I experienced such unprofessionalism from a medical office, especially one that boasts holistic and functional practices.
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October 2023 by Chasity A.
I don't know what I would do without Bernice! She was always the most helpful person onsite many years back, and is now the most helpful person in billing. I was worried I wouldn't be seen because of a past due balance, but Bernice was able to create a payment plan and always responds to my emails with literally anything I need! This girl definitely needs a raise for all the hats she wears to this day.
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October 2023 by MG Wilson
I’m so glad I took my coworker’s recommendation and scheduled an appointment. I’m currently being treated by Dr. Kimberly Labinsky and I’m extremely pleased with the care I have received.This is the first time I’ve been to a PCP and felt that I was heard and educated on my diagnoses, my labs and treatment plan. Dr. Labinsky always give me an opportunity to ask questions and voice any concerns I may have during appointments.Highly recommend Wiseman’s Family Practice as a PCP. The doctors and staff genuinely care and you’re not just a nameless patient they shuffle in and out.
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October 2023 by A R
I am a new patient of Wiseman Family Practice in Cedar Park and could not have been more pleased with my first 2 visits. Jillian was the nurse practitioner I saw and truly was a superb nurse. In the typical environment of rushing patients through, it was refreshing to experience her thoroughness and excellent listening skills, without feeling rushed. She took her time, listened to my health concerns, performed all the various tests professionally and gently and has set up a good health plan going forward. The entire staff was welcoming and very helpful with my many questions. I could not have been more pleased!
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September 2023 by Melissa Mallory
I absolutely love this practice! From the minute you walk in you're greeted by their friendly staff. Super easy check-in method and the practioners are extremely attentive and they care about your well being, vs. only giving you 3 minutes of their time with no concrete answers. They are how healthcare should be!
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September 2023 by Sandhiya Banu Ravikumar
Doctors here are mostly fantastic. It depends on which doctor you end up under. However the front desk, administration, billing and other back office departments are not effective causing delays and frustration. Something to be aware of.
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July 2023 by Google user
Family of five, been patients for two years. The front desk response has gotten so much faster the past couple months. The portal was fast before, but I left a message about an appt tomorrow and was called back within the hour. Love the PA's, Dr's and staff. We are always welcomed and listened to fully. I feel everyone cares about our wellbeing and family's values. Excellent recommendations that helped me through my last pregnancy with long Covid symptoms. The front desk was swamped before with everyone moving here and wait times to become a new patient were long with that influx. It's died down now. But well worth the wait! There's a reason everyone wants to go here!
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May 2023 by Christina Berger
So thankful for this practice. Thinking outside the box and so knowledgeable in natural ways! My kids feel comfortable here, as well as my husband and I.
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May 2023 by Melanie Mungia
I've been going to Wiseman Family Practice for many years now. I've loved their approach- bringing in food, supplements, and medication. They also ask me about my life, my sleep, and lifestyle. To me, that's really important. I love that they really take the time to listen to the patient. I've also recently seen a big turn around in response time and communication- which is much appreciated! Thank you, WFP for helping me take care of my health in a way that aligns with my values.
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May 2023 by Kammy Evans
I went for my initial visit where I picked this place for the more integrative and holistic approach. I paid my normal co-pay but they also charge an extra $75 at the initial visit but not sure what that actually gets me. They didn't take my blood pressure, did not weigh me, no labs, just a meet and greet, then I was told to come back in 6 months for an annual visit. The whole point of a doctor visit was to go over any issues that I'm having and to figure out what's going on. That's not what this was at all. I was told that I can just ask on the portal for a referral. Doesn't the doctor actually need to check me out before knowing if a specialist is needed? I was asked a couple of questions (family history, prior surgeries, current meds) which lasted a couple of minutes, then was hurried out to pay. Not a good place if you actually want a doctor to do their job or take time to find out what's going on and who you are. They did not ask what was going on, where my pain was, what happened, nothing!! No follow up appointment was ever offered. They didn't ask about stressors, concerns, issues that needed their attention, nothing. Very disappointed. I was expecting more.
