Celina Ace Hardware is a friendly, well-organized neighborhood store that offers a wide selection of quality products, making it a helpful place for local customers. Customers appreciate the store’s bright and inviting atmosphere, with a fully stocked inventory and a dedicated team of friendly, knowledgeable staff who go above and beyond to assist. The staff are quick to help, whether it’s finding the right shower cradle, guiding customers to resources like locksmithing services, or helping with specific needs such as grills, BBQs, or hardware supplies like screws and nuts. The store’s organized layout makes shopping easy and enjoyable, avoiding the feeling of being lost in larger warehouse stores. Customers value the personal service, quick assistance, and the genuine care shown by the team. One point of disappointment is that the store does not accept returns from other Ace locations, but overall, the store stands out for its excellent selection and helpful service. As part of the local Ace Hardware network, it strives to be “the Helpful Place,” dedicated to helping neighbors with quality products and personalized support.
Price is slightly higher than other options, but consistently the best customer service of any store. I would gladly shop here over the competition.
November 2025
Above and beyond when it comes to customer service. I was having trouble finding the correct shower cradle for a new home and found everything I needed at this location. The cashier/greeter employee at the front was so helpful and made the process a lot easier. Thank you.
September 2025
Very helpful staff. They have always had what I've needed.