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November 2023 by Corina Johnson
Came in for a state inspection. I literally changed my wiper blades in October. My very trusted, reputable mechanic put new, expensive wipers on for me. Today at the end of November they are going to fail me for my wiper blades being “torn”. Can someone tell me how that can possibly happen in one month? How about extortion? Yes.
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November 2023 by Christopher H.
Kwik Kar Celina damaged my vehicle when I brought it in for a state inspection end of October. Tech backed out too fast and clipped the front end of my car. Estimated $7K in damage. While Kwik Kar apologized, and said they would pay for repairs, they will not share their insurance or ownership information. Manager was too busy to talk to me the last time I stopped in, and never called me back after I dropped off repair estimates. Had to file a claim with my insurance as I have no one to bill repairs to and I was getting the run around with the manager. Kwik Kar will not provide our insurance company with any insurance information or ownership info either. While I prefer to support local businesses, please be aware what can happen to you at Kwik Kar Celina. Accidents happen, but they should be more helpful making their mistakes right.
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November 2023 by Edgar Sanchez
Victor Luna went above and beyond for me when I went in to get a last minute inspection for my Tesla Model 3.He was polite, helpful, and experienced, knew exactly what he was doing, and got me in and out lightning fast.I’ll definitely be coming back to Celina Kwik Kar, thanks Victor!
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November 2023 by Austin Eberle
Brennan was the man, I spent 1 hour myself trying to get a RDL bulb out. Stopped by to see if they could help and he got it done in 5min. That is great customer service right there! This is why I take all my cars here!
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November 2023 by Mario Rodriguez
Was visiting my boy and needed some assistance with my tires. Cody was very helpful took care of the problem and explained the process very well. You have an outstanding employee in Cody. ThanksMario RodriguezService: Tires
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October 2023 by Jason F.
I've been a longtime customer of Kwik Kar, primarily for vehicle inspections, and my overall experience has been mixed.Kwik Kar has been reliable over the years, and I appreciate that. However, there have been times when their service was slower than I'd prefer. While it hasn't been a deal-breaker, it's worth mentioning.The one significant issue I encountered was during an RV inspection. The process of hooking up the trailer, towing it to their location, getting the inspection, and then hauling it back to storage is quite an ordeal. Unfortunately, on one occasion, I got the inspection done slightly too early, and when I tried to renew my registration online, I was informed that I needed to visit the county clerk. It turned out that the inspection had been done 61 days before the renewal when it should be within 60 days of expiration.This misstep was frustrating, and the county clerk clarified that the inspector should have caught this mistake. I had to repeat the entire process of towing my RV back for reinspection. Kwik Kar did reinspect it for free and even expedited the service by moving me to the front of the line. Also, I am at least partially to blame for bringing the RV in so early for inspection. I'm just hyper-vigilant :) Ultimately, I'll continue using Kwik Kar, mainly due to their reliability and the goodwill gesture they extended when rectifying the RV inspection mishap. However, I hope they can improve their attention to detail, especially for complex inspections like RVs, to prevent such hassles in the future.
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October 2023 by Edgar S.
Victor Luna went above and beyond for me when I went in to get a last minute inspection for my Tesla Model 3. He was polite, helpful, and experienced, knew exactly what he was doing, and got me in and out lightning fast.I'll definitely be coming back to Celina Kwik Kar, thanks Victor!
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September 2023 by Jonathan M.
I had my oil changed here once, was in and out during lunch. The staff was welcoming and punctual. I recently ran over a lag bolt on a construction site where I work. I poked my head in here to see if I could get air for my tires. They checked all 4 of my tires, found 3 additional nails, and had me back on the road to the tire store in no time, didn't cost me a dime. Special thanks to PJ and Cody, you guys awesome!
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September 2023 by Scott Warren
Stopped in to have them check on an oil leak and they found my previous oil change (same company but down near Galleria) had left my filter loose and that was the issue. Can't recall his name (Mario) or something was so awesome. I plan to raise hell with my regular (former) location and take my 2 yr old Chevy to have the engine diagnosed for any damage. I lost at least a quart and 1/2 and they topped me off and replaced my filter. You have a client for as long as I live in Celina.Service: Oil change
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September 2023 by Jessie Cintron
We bring our whole fleet of vehicles here for service, ask for Able the manager he is great.
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September 2023 by Robin Joyce
Abel is AMAZING! His staff is thorough and impeccable. He has helped my family multiple times and I refuse to go anywhere else. He is the mechanic to TRUST! From oil changes to major repairs, he is your mechanic that will always help you out. I appreciate his kindness, honesty, and professionalism. He will always let you know the best route to go in any situation regarding your vehicle. Thank you for all you do!!!Services: Electrical repair
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September 2023 by Srikanth Kavali
Great experience with Kwix Kar Lube. They didn't charge for my service whereas the nearby auto shop quoted very high price. My service was completed in less than 10 mins whereas the nearby auto shop said I would have to wait for 2 hours.
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August 2023 by Said EL KABOUS
Very nice personal, I arrived 30 minutes before closing time and still the guy took care of me because he knows how important to have a fixed car over the weekend.
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July 2023 by Brian S.
Also agree with other comments. The inspector needs more education on inspection laws. Failed my Jeep for a third brake light law that isn't a law... asked him to find it in the inspection book and it's not there. Went somewhere else and passed like it has for last 15 years
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July 2023 by Nina O.
Old guy they have doing state inspections is unaware/totally wrong on the law about window tints. Took our 2016 Ram for inspection, which has passed EVERY SINGLE YEAR and he denied us, saying it couldn't be over 16, ours is 25 which is the legal amount of tint in the state of Texas. Took it down to the Dodge dealership and it passed. He needs to made aware of the actual law (he has it backwards, 16 is not legal) so he doesn't do this to anyone else. We've been taking all of our vehicles there for years for inspection, but as long as he is there, we won't be back, wound up wasting several hours having to go to another place. Next time we won't waste our time going to the Celina location.
