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April 2024 by Lauren Cardamone
I’ve been here twice and ordered quesadillas both times. They put the quesadilla in the heater for maybe 2 seconds . Cheese wasn’t melted . Very slimy and cold texture . Absolutely disgusting, and when I told the employee thank you he just didn’t respond
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April 2024 by Sheryl Bull
Chicken Quesadillas was missing on order.I called to talk to the manager (Brandi). She was rude and hung up on me while I was still talking.Order #266 dated 4/12/2024 @ 5:13 pm.1002 S Preston Rd Celina TX 75009.
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March 2024 by Brenan Smith
After refusing to take my order and insisting I use the automated order the food was not good and I was sick later that day. Do not eat here.
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March 2024 by Pristine Professionals
I gave one star only because I had to in order to give a review. Waited in line over 20 minutes with Two cars ahead of me and an empty lobby. Piss poor customer service overall. Decided to go across to mcdonald's Ordered ten meals for my entire crew And still watch the same cars wait for their order. Will never go back do
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February 2024 by jason harris
Always good super
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February 2024 by HECTOR PAGAN
If you need a nightmare for lunch, you will find it here. It was the worst experience I have ever had at a Taco Bell. This place cannot be called fast food, more than 45 minutes waiting at the drivethru before reaching the speaker to order, you get to the window and your order does not appear, so after waiting more than 5 minutes they find your order, they tell you to wait on the side for more than 10 minutes so that at the end you have to go inside to pick up your order, so that when they finally deliver your order you realize that you don't even have cutlery, much less napkins, so They want you to eat with your hands when you have some potatoes with cheese and sour cream. The absence of a manager who takes the reins of this place is definitely noticeable. I can't recommend it. This situation is very unfortunate since in the other Taco Bell locations that I have been to in more than 40 years the experience has been completely different. I hope this makes them reconsider and put the customer first. The same one who decided to sponsor his product and his brand.If you need a nightmare for lunch, you will find it here. The worst experience I have ever had at a Taco Bell. This place cannot be called fast food, more than 45 minutes waiting at the drivethru before reaching the speaker to order, you get to the window and your order does not appear, so after waiting more than 5 minutes they locate your order , they tell you to wait on the side for more than 10 minutes so that in the end you have to go inside to pick up your order, so that when they finally deliver your order you realize that you don't even have cutlery, much less napkins, so They want you to eat with your hands when you have some potatoes with cheese and sour cream. The absence of a manager who takes the reins of this place is definitely noticeable. I can't recommend. This situation is very unfortunate since in the other Taco Bell locations that I have been to in more than 40 years the experience has been completely different. I hope this makes them reconsider and put the customer first. The same one who decided to sponsor his product and his brand.
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February 2024 by Jose Rosas
This location always gets orders wrong.Update... went again to get tacos 3 tobw exact also asked for chip and cheese mexican pizza and 3 medium drinks. How was the tacos cold? And didn't get any chips for the cheese. I mean come. Not to recwive chips for the cheese and then tacos cold . How do you mess this up? This terrible!!
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February 2024 by Mikaela Taylor
Let me start off by saying, I frequent this location and have spent A LOT of money here. Several weeks back, the chicken chipotle melt was taken off the menu. I went in and spoke with a VERY pleasant gentleman that helped me find an alternative. Mind you, I'm pregnant so I've been, at minimum, 3 times a week since then ordering the exact same thing. Today, I place my order, and they proceeded to tell me it would cost $1.25 EXTRA to put the same amount of cheese on my melt just because I wanted cheddar instead of a 3 cheese blend. This is the most absurd thing I've ever heard and tbh, greedy. It's not costing you a dime more to make it yet you want to charge extra for it. It's also not taking any extra effort on your part. And for that, I will take my business elsewhere. For management of this establishment, do better!
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January 2024 by Andriy
The food is just so, so bad. Not sure how taco bell can be messed up, but these guys have figured it out.
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January 2024 by caleb dimas
Very rude staff, very unprofessional atmosphere and serious health code violations every single day..
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January 2024 by Brian Ethridge
Taco Bell's can be hit or miss on service and happy to say the Celina location is friendly and
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January 2024 by Heather Reyes
I asked for burrito supreme with no beans add exter beef you can never get what you order and they always pull you up for bad food and the food is never in the wrappers what is going on here at that store you should just shut it down ??
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January 2024 by egg7lvl50
Been to alot of Taco Bell locations and this one is by far the worst.Staff are great but the quality of food is less than one star.Spent $30 total and EVERY item was incorrectly made.This was such a bad experience i HAD to leave a review.Dine here at your own RISK!!!!
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January 2024 by Sharilyn Peters
Decent taco place for all to eat been here many times and enjoyed every single experience.
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December 2023 by des hom
I ordered on kiosk a couple of veg chalupas and potato fiestas. Man they came so late, while we were only customers in restaurant at that time. And when they arrived first time , this is all frozen preheated stuff hit me in the face, food was that cold. Potato fiesta had couple of potato cubes that were plain right contained an insect I guess. I bit into it and instantly a bitter taste ensued. Not sure if I will ever return to this or any Taco Bell, agreed it's all frozen food, but there must be procedures in place to heat them properly and do some quality check before delivering, not simply uncare and get this type of review for themselves. I ordered, I reminded there's my order after waiting 15 mins and then got cold , unhealthy food, if you want that experience please come here.
