Brookshire’s is a well-established, full-service supermarket chain founded in 1928 and based in Tyler, Texas, with over 100 locations across Texas, Louisiana, and Arkansas. The store is known for its friendly and helpful staff, fresh produce, quality meats that are hand-cut in store daily, and a full-service deli and bakery. Customers appreciate the store’s clean and well-stocked environment, often noting that the fruits and vegetables are of better quality than some larger stores. Many value the convenience of having assistance with their groceries, including help loading items into their cars, which is seen as a rare and appreciated service. Employees like Ashlyn demonstrate pride in their work by walking through the parking lot, picking up trash, and ensuring the store looks welcoming. Customers often mention the helpfulness of staff such as Dakota, who go above and beyond to provide excellent service and create a positive shopping experience. The parking lot is considered safe for all customers, and the store maintains an old-fashioned service vibe that many customers enjoy. Despite some challenges like higher prices on certain items and the ongoing issue with self-checkout systems, customers generally feel that Brookshire’s offers a friendly, clean, and convenient shopping environment with attentive staff who prioritize customer service.
The deli and bakery people were very helpful. One other girl helped us find Wild Rice I did not catch her name I am sorry to say. She also checked us out. So sweet talked us into a pumpkin cheese cake. Yum.
August 2024
Brookshires is a good store, it's clean and the employees are friendly!
June 2024
The store is always clean and employees are nice. It just needs to be more affordable.
