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February 2024 by Penny Kerr
The serviceman was extremely nice and professional. We LOVED the serviceman. Unfortunately ASI Appliance, the company, is horrible! They define Poor Customer Service. They have taken 8 weeks so far and the problem is still not resolved. Absolutely, no sense of urgency. ASI Appliance is terrible!
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February 2024 by Steph A
Don’t waste your time with this company. Ran a diagnostic and replaced the part only for it to have the same problem within a month. And absolutely no help from the company. All they want is more money.
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February 2024 by dale pierce
i've used ASI and chris jackson at least 5 or six times over the past 5 years. i can't say enough good things about this company and chris jackson. good appliance repair companies are hard to find. and these guys are the best i have come across in 30 years....dale from alvinService: Washer/dryer repair
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February 2024 by Cee Boriz
Martin was detailed, experienced and knowledgeable
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February 2024 by Sid Hebert
James did an excellent job repairing our refrigerator. On time, professional and a pleasure to work with.Service: Refrigerator/freezer repair
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February 2024 by Weiming Liou
Job well done! But to replace a defected compressor for a 4 years old fregi took a whole month time is way too long. We experienced quite a bit of hard time through the holiday season.
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February 2024 by Yolanda Adams
Very knowledgeable and professional
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February 2024 by Maryn Kim
I wish I could give zero stars. First off maybe if you’re contacting them independently from whirlpool you won’t have these issues, but they are super scammy. I have had them come out twice, and the second time the technician didn’t even touch the machine in question. Instead told me to hire a plumber and contact our home builder because clearly they were at fault. Well we’ve done exactly that and there’s no problem at all with installation. Soooo definitely leaves just the machine. Thankfully whirlpool is resolving my issue and sending out someone else entirely.
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February 2024 by Diana Elsby
Very happy with experience.
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February 2024 by Le C
Exceptional experience! Roosevelt was very knowledgeable and understanding about my issue. His professionalism and genuine attitude made the atmosphere truly enjoyable. Swift service heightened my satisfaction.
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February 2024 by Karla Medina
Great service . Very quick !
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February 2024 by Colleen Redmond
Louis R. was prompt, courteous and provided great service.
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February 2024 by Will C
ASI has been great in trying to ensure the Whirlpool side by side we purchased is running properly.
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January 2024 by Art Anderson
Excellent service from Allen
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January 2024 by Robert Burke
Disappointed that the Kitchenaide dishwasher failed so soon but ASI got it back up and running. Thankfully it was still under warranty. Anthony was very fast and respectful throughout the repair.
