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June 2025 by Julie Oneal
Last time we got something from them it was 10:30 pm befor it got to my house. I thought I would give them another chance. Boy was I rong to. I was told I would have gotten my washer and dryer on Wednesday and never did. Was told I was a priority for Thursday delivery and that it would be that morning. Well now it's not. The manager is a joke at this store. I got three different excuses and why I did not get them on Wednsday. Sounds to me like no one knows what to do and I am so Mad to put it nicely.
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April 2024 by Amberlee Cash
All the staff in Childress is amazing! Kristina is the manager and she has gone above and beyond for us anytime we need something.
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December 2023 by David Rodriguez
Great management and staff!
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July 2022 by Glenn Karsner
Great place to shop online or come by and see the friendly staff for all your needs
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May 2022 by Elizabeth Paschall
They take your payment and then turn around and send a text that your payment is due and you need to pay. They need to do there JOB correctly, just saying
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April 2022 by Cristal Ramirez
Needs better management. We’ve been good customers and never had problems before. Been waiting for a delivery and still couldn’t seem to do it. Poor communication thru the employees. Disappointingly won’t be returning for service!
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October 2021 by Priscilla Garcia
Very unprofessional, Rude and unable to properly communicate with customers. Robert S was unable to even provide me with corporate phone number. Hello dude if your the CAA why wouldn’t you have this number. Officially filed a complaint and will no longer be doing business with AArons.
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October 2021 by Cindy Bradley
Use to be a great store. Now there's now ambition to help you get what you want or need.
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July 2021 by Katherine Larson
I have been a customer for 8 years. Loved these guys. Ordered a new fridge that was suppose to be delivered the Tuesday before I went on vacation. Never showed up. I called and was told I was not put on the schedule. Set up delivery for Thursday. Never showed up. Again I was told I was not put on the schedule. Leave for my vacation and they tried to charge me for the fridge and when I called about it to speak to a manager I was told he would call me back. 5 days later someone else calls me and then hangs up on me. I call back. She says oh I am sorry for that and then proceeds to tell me the manager has been too busy to call me. Ok. I will no longer be a customer of yours.
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April 2021 by James Burleson
Friendly people treat you like family
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April 2021 by Brenda Wood
I called about a chair and they delivered it with no money down and it is better than what the picture looks like I'm not using the heater massage but I love my chair and I'm a small person so sometimes I fall asleep in it and it is perfectly comfortable.
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August 2019 by Graciela Trevino (Grace)
Shelby was very helpful and had great customer service it had been 5 or so years since I went to Aaron's and I was skeptical but she made my decision to lease a refrigerator very easy thanks Shelby
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August 2019 by Myra Thomas
Great place, customer service , would recommend any time
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August 2019 by ItsJenAgain91
Stuck with a fridge I do not own and Aaron's won't pick it up. Frustrated and upset. Going on 3 weeks now of rescheduling to get them to do their jobs, but only seeing empty promises. Ex-boyfriend left it at house since his contract has it listed there. Cannot do my renovations in living room until fridge is picked up. Not making any payments that I know of. Father sat at home ALL DAY from 8 a.m. to 6:30 p.m. for them to come pick it up. Employees at office said driver would be there from 3 to 5. I let him leave around 6:30 and then I sat here all day. Called and they said driver was on his way. Couldnt ask any more questions since they closed themselves up at 7. Still waiting on driver. Hoping for driver...
Driver finally showed up around 7:21. I liked the driver. His name was Robert. Robert was very quick and caring about customer. Only reason review got 1 star. Thank Robert.
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July 2019 by Myra Ivy
Great selection and wonderful prices!
