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November 2023 by Greg M
Bryan was awesome at communication and professionalism. Could not ask for me. Addressed every concern in a timely manner. Hope I didn’t need any services soon but if I do I will be asking for Bryan at caliber collision in Cibolo.
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November 2023 by Debbie Katz
Taylor was amazing! He kept me informed of everything that was happening to my car. Especially at the end when to pick it up. They are also awesome because of the way they help with the rental car. I didn’t even have to return it. The car repairs were amazing. Couldn’t even tell I was in an accident I definitely would use them again.
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November 2023 by Stephanie
Received my car back with a half dead battery. They did not receive my vehicle that way so it should not have been returned that way. Also tried to charge me more than my deductible. Unpleasant experience. Not sure if it’s under new management or what but do not recommend
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October 2023 by 240bravomachinegun
They over inflate their quotes. An estimate of $5000 cost me a total loss on my insurance. Another body shop fixed my car for $700. But with the scarlet letter of total loss I had to get a salvage title and my resale value took a cliff dive. Never again. I won't ever trust this place.
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October 2023 by Red Hernandez
I had taken our 2022 Camry in for repairs on the bumper and headlight as someone had backed up into it. Taylor was our Rep and took very good care of us. He made sure the timeline was met and checked in everyday with us to tell us what was going on. He ensured everything looked good and made sure we were happy with the results.Services: Painting
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September 2023 by Modesto Guevara
I got into an accident recently and needed repair on my Mazda 3. The GM (Ray) was available to help me get a quick quote. Not only was the quote very reasonable compared to other shops but the service was great. My service advisor Brian kept communicating with me and got my vehicle done with in a few weeks. I hope to not get into accident again but if I do I’m coming back to the cibolo location.
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September 2023 by Kisha Burks
Literally the moment my vehicle was brought in I received the best service. Pictures were taken and an inspection had started. The staff was A-1!! They explained everything in detail and answered all my questions. Everyone was pleasant. Out of the 3 Calibers I have dealt with this one hands down was the best experience!
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September 2023 by Lauren
Despite being busy these guys got my car fixed quicker than expected. Taylor was so sweet and great to work with. They kept me informed of my car status regularly. If I ever need repairs again i will definitely being using them.
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September 2023 by Nick Herndon
The wife's brand new car got side swiped. Randall was our advisor and we received lots of communication. The quoted ETA was a bit but that's understandable these days with parts issues. Even then the car was done a couple of days early from the initial estimate. I would defiantly recommend using them in the future. I was even able to leave the rental car there for pickup saving me time.Services: Painting
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September 2023 by Veronica Centeno
Highly recommend this place! Everyone is very helpful and nice! Got my work done earlier than they said and always kept me informed of the process of my vehicle thru text! Very convenient!!Services: Painting
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September 2023 by Lohmer Pressure Washing Services
Fellas, don’t send your wife in there alone. Mine was treated badly and I’m quite sure the experience would have gone differently if I had took her car in myself. Never again. Maybe they should spend more time fixing cars and less time playing detective with ridiculous questions. Thought that was what the insurance adjuster was for. Wow.
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August 2023 by bonner butler
The customer service staff at this Caliber location is second to none. Their service writers (I believe their names were Randall and Taylor) were extremely helpful and informative. I felt cared for and they made me feel like I was a priority the entire time. 10/10 Would recommend.
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June 2023 by Sunshine Mendez
Great service, very friendly staff. They kept me in the loop at all times and my vehicle was in and out quickly. They even did extra for my vehicle. They touched up things that wasn’t part of the accident. I highly recommend you bring your vehicle here ?
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June 2023 by William Molina
Great shop. They keep you informed throught txt messages of the progress on your vehicle. My service writer was very professional and listened to all my concerns. They even took care of my car rental. Highly recommend this shop.Service: Body & Trim
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May 2023 by Jaylin Gamboa
I worked with Bryan here and he was fantastic! He gave me text updates everyday and stayed on the timeline that was originally given to me. When I got my car back, it was cleaner than when I initially bought it. I’m so happy with my experience and will be sure to recommend this shop to anyone who needs a collision center.Services: Painting