-
March 2024 by Brittany B.
Online it says that they accept walk-ins for nail clippings. I go in and they say they aren't accepting walk-ins right now. Customer service. Will never walk in there again. Would rather go 15 extra minutes to a Petsmart.
-
March 2024 by Toni R.
As first time puppy owners with a high-energy puppy, there were a lot of things we didn't know. Tia B. was an invaluable resource in getting both owner and pup on the same track! She worked to help us practice positive reinforcement. We did the 6 week group session of Fundamentals training. We learned basic commands, and we were taught better ways to deal with my pup's crazy energy that used to come out in lots of barking/ jumping/nipping/attention-seeking as well as how to help teach him impulse-control. We've noticed a difference in his behavior and overall demeanor in public and it's all thanks to Tia B. from Petco!
-
February 2024 by Monty Glaze
Petco has a lot of products. The best part is all of the different types of animals, reptiles, and fish that they have. If your not there to buy, then it's fun to look at all of the pets.
-
February 2024 by William McGinnis
Easy and convenient pet store to get in and out. They had what I was looking for.
-
February 2024 by Hannah Fikes
Everything I need is always in stock, not very many employees working though
-
February 2024 by Kumiko Murayama
Had to get clothes for my Chihuahua. Boots, coats, and pajamas.
-
December 2023 by Hannah Smith
Favorite pet store location by far! Always kind and attentive. And have a huge selection so it's easy to find exactly what I meeds to be done
-
December 2023 by Nick Powell-Pérez
Great dog groomers had in in and out after calling in to schedual a walk in. They had some great deals on clearence toys too, got this super durable purple skull for like $4
-
November 2023 by Rebekah DeFaith
I had my dog’s nails clipped and buffed and the technician was outstanding. I had an appointment and when I arrived they took my dog right in with no waiting. This is the first time I’ve been here and I have already made another appointment for next month.
-
October 2023 by Krystel Duff
Friendly staff, clean and organized store. Love the services offered through Vetco as well!
-
October 2023 by Michelle Standhart
I came in without any knowledge of a dog in heat and almost in tears. I had an appointment for my granddaughters dog 2 days after receiving her and not knowing they would not be able to take her because she is in heat. Kay did not stop at that!! She helped me find the right food , something more suitable than disposable dog diapers and she was very kind and considerate of my almost mental breakdown. She also offered some great advice did a price match and offered to help me to my car!! I know that this was not her assigned job task and she was quite busy , but she acted like I was the only customer in the store!! Kiddos to Kay for going way beyond her necessary tasks to help me feel more comfortable about taking too much of her time. Thank you Kay! You will never know what that moment in that day meant.
-
September 2023 by Heather Joleen
This has to be the best Petco store in Texas/US. Jonathan is literally the best associate I have ever met. I stopped by today to pick up more ferret food, and he literally remembered me purchasing my ferret baby from two months ago. He remembered everything I told him and even asked about my other ones. He is so caring and amazing. I hate shopping in the store and do my best to avoid it, but I stopped in today, and he treated me like he saw me yesterday. I can not even write good enough things. He makes this store, and he is an absolute asset to the company.
-
September 2023 by Kathy W.
We recently had our first purchase at a Petco. At first, we were disappointed with circumstances of an online order. But customer service, out of the blue, reached out and fixed it. We were just going to let it go. Very impressed they took the time. The store is great. Our purchase was black aquarium sand. Very high quality!!!! We wanted to leave a review here because our Petco review link expired and they deserve the 5 rating.
-
September 2023 by Candice Reese
The employees at this store were dismissive and were not helpful at all. I only wanted to buy some fish for my kids but after my husband asked for assistance twice, being ignored, and waiting for 20+ mins (in an almost empty store) we just decided to leave and console our kids in the car. I guess our money was no good to them there.My husband went to speak to one gentleman (who never came over to assist) and all he did was follow female customers and flirt with them. He even went back behind the register with no customers, and while his coworker was ringing up the young ladies (that he was following around the store), he stood there and continued to flirt.They have piss-poor business practices and customer service. I would not recommend anyone going to this store, I would’ve given 0 stars but that wasn’t an option.I visited the store on 13 Sept 23 between 5:15-5:45.
-
September 2023 by Katie B.
I've only been here twice but I have to get on here to let the people know that Jonathan has the best customer service I've ever experienced, he went above and beyond the first time I went and then the second time was just as great! He's becoming a good buddy to help me out with my pet needs and to also have a nice chat with. This place also sells products that I've never seen in other pet stores like "native" and I am super pumped about it. Thank you petco and Jonathan
