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July 2025 by Tricia Lunsy
Can't get the title for a car we bought
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May 2025 by Candy
These people are scam artists I have known 4 people including myself who have bought vehicles from here and we were all told AC works and not a single one works. Also within 6 months every vehicle has broke down!!! Now a friend of mines temporary tags have went out and has called the place for a week and no one will answer finally they called her back and said we don't own the company anymore. But they owned the company when she bought the car so tags should have been ordered!!!! This place and people are complete TRASH!!!! DO NOT BUY HERE NO MATTER WHAT!!!!!
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March 2025 by Bernadette Rodriguez
Great experience with these guys. To bad we couldn't get us a truck from here.
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December 2024 by Trung Giang
If you want the experience of “We just sold the car 15 minutes ago! Can I show you other cars?” then this is your place.
I texted the before I made the 2 hour drive. Yet…Car was sold “15 minutes before I got there.” The guy told me “first come first serve.” He apologized and offered me other cars. Classic.
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August 2024 by Stephanie Jones
Are you willing to do anything now? It pains me to have to write this review. We got all the repairs we thought we needed. My husband called after I told him about how the car was sounding. I know my husband was not hostile, but either way, he apologizes. This is just so unfortunate.
The handling or alignment was off and the AC was in and out. We took it to a mechanic shop in Cleburne. There was about three things wrong with the suspension and they say it needs a new AC kit. The repairs are going to be well over $3000.
We are going to have to figure out another car as soon as possible. If you’re able to buy this car back, even at a lower price, it would help.
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August 2024 by Lakeith Jones
We are about three days removed from purchasing a car at Hot Wheels. More than once, when we start the car, it sounds like death. (From my understanding, Jeremy is part owner, be careful)
To be fair, they were responsive and the SUV seemed like a good vehicle. They let me bring a 'mech friend to look over the vehicle. He did advise that I should not spend that much money on this vehicle. But we found nothing major.
I told him this car was a replacement for my wife and that we have 4 kids. I did not expect him to do me any favors but caring about my family's safety would have meant something to me.
Jeremy was kind until we started talking numbers. Instantly, his attitude changed. He repeatedly said that he would not rebuild this car for me. I should’ve taken the warning sign, but we needed a vehicle and I work a lot so my time is limited. I did not ask him to rebuild anything, I just inquired about issues.
I called today to inform him about how the vehicle was doing. I did not ask for anything, I just wanted to hear his thoughts before writing a review. His response was, “you’re an owner now, it’s an old car, I ain’t fixing nothing, and I told you already, I am not rebuilding this car.” “Okay, if it’s a starter that only costs x amount, I don’t know what you want me to do. I took $250 off for you (for repairs, we asked for $500).
I don’t think you should talk to customers that way, especially, as part owner of a lot.
I gave them two stars because I don’t think he tried to screw us over but this is where we are and the public deserves to know.
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July 2024 by Z Huss
John was awesome. Made the whole process seamless & quick. Recommend to all.
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July 2024 by Rocky Kimm
Got a great deal, and had a great experience!
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June 2024 by Ami Sanches
Had a great experience with Hot Wheels Cars LLC. GREAT customer service. Good prices and selection!
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March 2024 by Josh Edwards
I asked about a vehicle and the person on the other end sent me 20 threatening messages. I was on offer up. All I asked was if they would take less than the offering price. This person is a true loose cannon. Be safe dealing with this company.
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October 2023 by Brandy Scott
Awesome place has gotten most of my cars from here
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September 2023 by Alex Freeman
Great customer service
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August 2023 by Danielle Quintana
Need to be more respecting to customers and tend to their interests
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November 2022 by Rick Salinas
I was able to get a beautiful vehicle from them at a great price and they even helped me get it up to Dallas!
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October 2022 by Cathey Vaughn
Recently bought a truck from Bill White, was pleased with the purchase, low miles, price was right, went and test drove it, no problems, finally got it financed, went to pick it up. The only issues was there was only 1 key with fob, and "most dealerships" we have dealt with always made sure the vehicle was detailed, (this was just the way it was when we test drove it,) an had a full tank of gas, now with the price of fuel i get the reasoning behind why this wasnt, then we realized there was no book about the vehicle, (usually kept in the glove box) just so we can have information on the truck i have attempted to reach out to Ernesto told me he would look into getting us one, kept sending texts, numerous times about this, my calls an texts get no response.
