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September 2025 by User ID
Amazing staff, and amazing prices, equaled only by their customer service. From top to bottom I've never met an employee that wasn't phenomenal in his or her customer service skills. And that's coming from somebody who has dedicated 15 years of their life to a career in the service industry providing the best experiences for clients and customers that I can provide.
They always have such a good variety in products that I could and often do lose my self in there for hours. It makes it even harder for me to get out of there because of the as mentioned friendliness and overall eagerness to help that the employees provide.
I have never once left there without a smile on my face and confidence that the interactions that I had and purchases I made and information I was provided was anything less than overwhelmingly positive. In other words, I always feel that when I go into their store, regardless of if I have a game plan of what I'm doing there, be it buying yet ANOTHER one of their always fairly priced (and often at much better deals than any competitors I'm aware of, be it online or in store local) firearms or the plentiful calibers of ammunition that they always have neatly stocked, or maybe a rare coin as a gift for a family member, or even some electronics and video game accessories that I know will work as expected which is always the case, I know that I am going to be treated fairly.
Actually, I sometimes think that of these top retail chains that are popping up everywhere of various types could certainly take a lesson from Cash Plus Pawn in Cleburne, because as I mentioned, I've dedicated so much of my life to trying to achieve giving to my customers they kind of experience that I received at Cash Plus Pawn, I'm almost made it a mental blueprint to model myself and the colleagues that I help train in my time at work after the way that they operate. It may sound kind of overzealous say but I really do mean it.
Because I'm not treated like a customer when I step into that store. I'm treated like a friend, and I'm always happy to talk to the employees. Because they always provide such a good experience and such useful information in the way that is genuinely sincere. And that's the trick of providing a good customer experience. Sincerity. And every single person, as I mentioned from top to bottom, provides that. They don't act like they're trying to make a sale and get the most money out of you that they can get, or that they would rather be anywhere else than in front of you helping you with what you need.
The genuinely enjoy what they do.
I haven't even gotten started on the layaway options that they provide. They are so fair, and there's no interest whatsoever on monthly payments. Which I've never seen done anywhere else honestly.
I've never felt swindled in any way on the things that I've sold to them either. They have always been very very fair, and they know their stuff on just about every single product that you could imagine. And if for some reason the specific employee did not know something, he or she was always quick to find somebody that did.
Went, Blake, Jaive, and Trey are the ones that usually help me, but every other employee deserves equal praise.
Long story short, I've bought there for years. And I wouldn't go anywhere else. I always feel welcome, the employees always remember me, I always feel like what I bought or sold was done at a good reciprocal value, I always learn something new that I didn't know before, and I always feel like going back for more.
If you want any of that, then go buy and sell and trade at Cash Plus Pawn in Cleburne Texas. Right by the Sherwin Williams and across from the Chick-fil-A.
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July 2025 by Michael Austin
I needed to make an interest payment on a pawned item and I was literally a minute or 2 passed closing and the woman at the counter would not let me pay.
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January 2025 by Todd Perry
Really nice pawn shop. Super helpful staff. Everybody's very friendly and you can get a good deal. Certainly a good place to do business and I do business with them frequently because I built custom guns and I buy guns a lot and do transfers here.
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November 2024 by John C
Great people great service very fair with prices can't complain Rock on 😀
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September 2024 by Barry Austin
Great place to do business with. Very fair, knowledgeable, professional, and friendly.
Highly Recommended!!
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August 2024 by Barbara Vinyard
I really like the shop, the shop keepers are nice and the layaway program is great. They definitely come in clutch for birthdays and Christmas. We prefer this shop over the others in the area.
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May 2024 by cecil britton
Best pawn shop in all of Johnson County. Hands down always nice, they always have a smile. They always say hello to you. Have tons of cool stuff with Great prices and Angie the manager definitely knows how to take care of her customers great people!!! Highly recommend.
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April 2024 by Sandra Hampton
At first, I thought that the people that work there were great but came to find out that when I had an item on layaway, they did not even inform me that I was about to loss the item I had there.plus the so call manager was just laughing at my face telling me I was just 2weeks late, I Highly do not recommend this place both for the service and Highly felt I was being discriminated.
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January 2024 by Amy Knight
They are their own store. They not sell out to Cash America pawn. You'll get better deals with these guys.
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January 2024 by Shawn625*
This is hands down the best pawnshop in Cleburne, TX. I went to the other pawnshop on the “East side” & they offered me less than half of what this pawnshop ended up paying me. If you have stuff in your house that you don’t use anymore & want to turn it into some pretty good money. Definitely go to this pawnshop.
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December 2023 by Robert
I have done business for years with this place but then a female manager didn't want to waive a $1 fee and banned me from returning things have really gone down hill here
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October 2023 by Tony Long
Don't want to give you a good price
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August 2023 by Bobby Jackson
Way over priced. I seen some priced the same as new. And broken priced high
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June 2023 by zac patrick
Exactly what you should expect from a pawn shop.
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March 2023 by Samantha Driver
They are always nice when I visit!
