CVS Health is offering coronavirus (COVID-19) testing, which is limited to eligible individuals in select states. Anyone aged 10 or older can get tested, with minors under 16 requiring adult accompaniment. The company provides both lab testing and rapid testing, though high demand may cause delays in lab results. Customers have had mixed experiences with the pharmacy services. While one customer praised an employee named Sarah for going above and beyond to ensure they received their medication, another customer, Tasha, remained polite and found a way to help despite the customer's frustration. However, another customer had a poor experience with the pharmacy's automated phone system, leading them to prefer using other pharmacy providers.
They sent me home with my 4 month old daughter's antibiotics without mixing it. Would not have been an issue if they would at least answer their phone and tell me if I can fix it at home or not. Got back to get it mixed and can clearly hear and see they do not care to even acknowledge the phones.
November 2023
I was out of a med for restless leg and the doctors office was closed, Sarah went above and beyond to make sure I had my meds over the weekend, thank you so much
June 2023
Yikes call the Pharmacy number sent thru text and after countless AI questions a person gets on the line who shouts push the pharmacy button and hangs up. No wonder we usually use HEB or Kroger pharmacy. Poor poor customer service.
