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February 2024 by Jennifer Harkcom
It was roach-infested, and the person who was supposed to clean there didn't do a good job. Dirt is always on the floor in the bathroom. The bathroom had holes in its walls. The bottom was very filthy and sloppy. It had black mold and dirt so thick that you couldn't see the color of the shower curtain. They will just come into our room when you're not here and search through your belongings. They will only knock on your door once, and if you fail to respond, they will use their key to open it. One time they just came in on me while I was changing my clothes. I reported the lack of batteries in the remote to the maid, but she only told me to go to the front desk. The fridge doesn't work and most of the plugs in the bathroom and kitchen area are faulty. I paid for a week, but I'm considering getting a refund for the next 5 days and moving to another place.
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February 2024 by Cerissa Denson
Unable to check in early. I booked a king size bed. Online. They were unable to find my reservation. Instead I checked in walk up. Asked if there was a king bed. Got to my room queen bed!!!! We all rooms have the same size bed. Per the third party on video chat. I WILL NOT EVER EVER BOOK a room here.Rooms: Don't book a room here
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October 2023 by Kris Guimonds
High prices and roaches, roaches, and more
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September 2023 by Richard Wells
WORST Motel stay I have ever had! I work out of town and I planned 3 nights, but only stayed 1. The AC won’t cool, even though you put the temp down. They give you 2 bath towels and 1 washcloth. Don’t expect clean ones the next day. You can’t call the rooms or make calls, because their phone service does not work. The guy wanted to charge me $30 to check in 20 minutes before 2PM check in time. Unbelievable! I should have left right then! The pictures on the internet are old pics apparently. All I could think of while in bed was fear of getting bed bugs.
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September 2023 by Sandra W
Required $30 “early check in fee (for 20 minutes early checkin) after driving from out of state. Refused to open office, so I stood outside in 110 degree weather while he took 10 min to look at my DL behind the counter.
AC did not cool room at all. Next day, housekeeping said she could not give me clean towels until I talked to manager. WTH? When I returned that night,
I took towels I had dried off with after shower the night before.
Manager told me to take them to the laundry at 9:40PM before I could get new towels. He said he gives out white towels and gets them back red or people steal them. I assured him I would not steal the (not so white towels), and he handed me 1 bath towel and 2 hand towels. I am an older lady wandering around a motel parking lot alone trying to find laundry at 9:45PM. I never did find it, and returned to my room. When I got in the room, I was astonished at the towels I had received! I did not use the disgusting towels.
I threw them in the pile with the other towels for housekeeping. When I checked out, I told the manager everything I just stated, and he said “ok.” That is not how you treat customers and will never stay there again.
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September 2023 by Jacob Palomino
Room service tried making me leave 5 hours before check out and when I didn't manager let him self in walks in my room and ask when iam leaving with a gopro in his hands. Ac dose not blow cold air. Ac is not Maintenance at all extremely dirty with black mold and black dust. Trash is behind bed. Smoke alarms is hanging on a wire. Phones in room do not work. Restrooms are extremely nasty looking. Rust all over Showers.Noteworthy details: Service is horrible. Expect your room to go gone through while. They will try to kick u out five hours before check out. Expect them to record you and your conversation with a gopro hard not to miss.
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June 2023 by Sherry Ramsey
I was actually not sure about this place at first, but the room was nice, quiet, and it's located so close to lots of restaurants!
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March 2023 by Michael Stane (Mikey)
the cleaning staff was A1 was here everyday Cheking to see if room needed clean. front desk was nice, the roach problem is a problem all of cleburne has. so it's not that bad here. had to kill maybe 3 in my week in a half stay... beds comfy and quiet,
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March 2023 by M S
the cleaning staff was A1 was here everyday Cheking to see if room needed clean. front desk was nice, the roach problem is a problem all of cleburne has. so it's not that bad here. had to kill maybe 3 in my week in a half stay... beds comfy and quiet,
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March 2023 by Michael Thedford
Good location rooms could be updated the wall in the bathroom was falling apart. The mattresses was sunk in.location was close to stores and restaurants.
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March 2023 by Carmen Baylee
Me as well as others are trying to get this place shut down. It is infested with roaches and they don’t come to clean regularly. This place is a health hazard at most it’s disgusting. I can’t believe they even function and are still aloud open when it’s so infested with
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November 2022 by Michael Young
Booked the room online and when I checked in I was told they don't honor the online price so I had to pay full price
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November 2022 by Elizabeth Newby
Roach infested hotel with rude staff tub was even still dirty as if they don’t
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September 2022 by nun ya
Do not extend stay if you're a daytime sleeper it expect privacy.After letting them know I'm a daytime sleeper they still bang not knock.. Bang on the door to clean the room..I housekeeping done that AFTER you leave.. Everyday they expect to have access to the room you PAY for.I set up a camera.. They come in your room, even if you're not there.. To nose around.. Under the guise of cleaning.Very poor privacy.Just use motel 6 or any other if you extend stay.Hot water is iffy at best.. No more than 5 minutes worth.Any advantages are offset by intrusive staff and owners.I have video documentation of them coming in.. Snooping around while you're gone....I do not recommend.. Unless you stay 1 night.Much more professional establishments out there.. For 275 a week you expect common courtesy of which they have none.
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July 2022 by Bella Bell
The friendly staff they working for the they make you feel like family to them .they go above and beyond to help people all the time .
