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May 2023 by Lori Fidler
I didn't use this service.
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April 2023 by Google user
The part time employee named Tom knows more about appliances than anyone I've ever met at Home Depot
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April 2023 by Dog Pilot
The part time employee named Tom knows more about appliances than anyone I've ever met at Home Depot
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March 2023 by Lyssa Hendrix
Sophia was fantastic at the Cleburne Texas store!! Thanks again!
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July 2019 by Nancy Bellew Laws
We purchased a washing Machine 2 years ago from the Cleburne Home Depot and bought the extended warranty My Washing Machine went out on May 17. They have been to our house 5 times for service calls and still my washing machine does not work I am still having to go to Laundry for over 2 months no one calls to say what is going I have to call Premier services in Grand Prairie( that is who the Warranty to cover the Insurance) to see when they are coming or what is going on.Premier Services has ordered several parts they have sent several different Techs out , The last one said that he would call and let us know that afternoon because he did not know what was wrong !!!!!!!! Will long story Short DO NOT GET EXTENDED WARRANTY! NOT WORTH THE PAPER IT IS WRITTEN ON!
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June 2019 by Regina Kirscht
Warning to Veterans!! If you used your military discount for the Memorial Day paint sale you can expect to be denied your rebate, even though you may have been told by store employees that you would get it. The promotion could not be used with “other offersâ€, which apparently can somehow be interpreted to include your military discount. Please pass on to other veterans!!
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February 2019 by Rigo Robles
Helpful staff, descent prices, alot of selections
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January 2019 by Maria Gonzalez
Home Depot delivery service stinks. Worst customer service and store manager is no help.
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October 2018 by Tonya Lowery
I won't ever shop at this Home Depot again. We were delivered 4 different dented up dryers over 2 months time. My husband couldn't take off anymore work and he lost 4 days of work over this, so they refunded a whole $100 that I have YET to see and we now have an eye sore dented dryer. I requested twice that delivery drivers checked the appliance before wasting our time. And the lady acted like it was funny that they were refunding only $100....Cleburne Home Depot is a joke!
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June 2018 by Cindy Smith
The ladies in Burleson were great after I had to throw a fit. Home Depot is horrible I would rather do without than shop there. No more for me! They've seen the last of my money!
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July 2017 by Scott N.
This place has the worse customer service ever as for helping load lumber or anything heavy . My wife and I had to load 45 sheets of thick plywood today and not one not one PERSON offered to help us . Did they see us yeppers they did and kept walking past . When we got it all to register the check out was prompt ( easy work ) pushing buttons then my wife asked if we were going to get a discount for loading all this and the guy laughed ( not funny ) . We have spent probably 100k in the past yr and half at this place . REALLY ?? This is how a customer gets treated ??? Now my wife is headed back up there to get 25 more sheets of plywood and several other boards needed and I have to take time off from my job and help her load not only on cart but in truck as well . Well we bought 3 pallets of land scape timbers a couple weeks ago @ 1.89 ea then last week came back for 30 more timbers only to get charged 3.36 ea highway robbery . Then today took 2 timbers back didn't have my receipt with me which they could have looked up my acct but wouldn't then tells me today the timbers are 1.97 wtf????????? This place sucks so bad and all they do is screw people over on lumber etc .
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April 2017 by Davina Stewart
The best Home Depot store around. Toi Hughes Wilson is amazing. We have had issues w/a window order & an online order. She went above & beyond to help us solve the problem. I would have seriously banned shopping here after our issues if it hadn't been for her!! If customer service outside of the Cleburne store would take lessons from her they could learn a lot!!
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March 2017 by Greg M.
Went yesterday to get a transformer that showed was a stock item and some plumbing parts. The store was virtually customer free judging by the parking lot and the store itself. Staff led me to the area where transformers were but not the one I needed or came on for. Oh well on to the plumbing dept. Some things I knew I needed but I had questions on PEX to PVC conversion parts. No one. I waited and I looked around and saw a lady in the distance with an orange apron so I tried to get her attention. I thought I succeeded but she never appeared. So I waited. And waited. I thought I might as well get the stuff I know I need then I thought "why"? If I'm gonna have to stand in line somewhere else I might as well get it all in one place from someone who might appreciate a customer so I walked passed the cashier who was chatting with someone and told her I didn't have anything to buy because I couldn't get anyone to wait on me or give me help. Didn't seem to matter.
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February 2017 by John A.
This place run by incompetent boobs. 30 minutes for a bottle exchange. Called from the Burleson store to see if they had a bottle in stock and they confirmed they did. So when i get there it should be quick and easy. Right? Not at all the case. Then to find out they dont even have what i needed in the first place. This place sucks.
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October 2016 by poop caca
They will help u find what u need. Customer service is okay
