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February 2024 by Wayne Beebe
Always get great service and professional service when I go in
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February 2024 by Drew Badger
Sherri was professional and very easy to work with. Definitely recommend.
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February 2024 by cpd1140
Laura Gerhardt is the best
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March 2023 by Susan Marriot
They were excellent, personable, knowledgeable and extremely professional.
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February 2023 by Stella Briley
The Cleburne H&R block is fast and they were really careful about taking care of me. My preparer, Marisa, is very sweet and great at her job!
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February 2023 by C M
Peggy Wallace is a Spoon Hand at doin some taxes, I had the privilege of having her complete my taxes for a second year in a row this year and she had me finished, and on my way,with the pickup hood still warm, when I came out to leave
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February 2023 by Tiffany Talladino
Tax season has always been hectic and a pain to file. At Henderson street in cleburne TX we go in sit for 5-20 minutes called back and out withing 10 minutes. Customer service is at 100%,they go above n beyond to serve the customer. This location is the one I will always choose to file taxes.
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February 2023 by Alvin Battle
Treated me with respect and greeted me nicely..
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January 2023 by Tiffany Mariah Talladino
Tax season has always been hectic and a pain to file. At Henderson street in cleburne TX we go in sit for 5-20 minutes called back and out withing 10 minutes. Customer service is at 100%,they go above n beyond to serve the customer. This location is the one I will always choose to file taxes.
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January 2023 by Cuzzo
Laura Gerhardt is an outstanding representative of the Cleburne H&R block. Very dependable an fluent. 5 star communication an help. Thanks Laura..
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August 2022 by Robert M.
This location of H&R is a sad joke. Don't bother bringing your tax needs to them, if you can help it. When I first came to this location, it was because it was one of the closest ones to where I lived. Convenience be damned. I only came here because I had originally used their online self-file software (which I had to pay for), and the IRS informed me that it was done wrong. I paid your online service to do the tax return work for me, and it was still messed up. What kind of a start is that? Anyway, trying to come in, in person, I was told that they could get someone to review it, and it would take a few days. That's fine. When asked however, they said there would be an additional cost to have it reviewed in person. So I have to pay double for something to be fixed that should have been done right online with THEIR software. I say fine, as long as it gets done right this time and there are no issues with that tax return moving forward. I just want this over with. Finally it is ready to pick up. I go in person to pick it up and inquire if they can adjust or deduct some of the cost off the bill, since I already paid their company before. Some manager lady was called to the front and informed me that the online service and the in-person service are completely separate entities, and there is no overlap. So paying for one does not include any assistance from the other. If you ask me, that seems kinda like a scam. But such is life. I pay them for the in-person service and get out of there. I live on a budget and paying double for something is not really something that I can afford.Now I'm waiting on my amended tax refund. Weeks and months go by. When I attempt to make contact with them to ask about the status of my refund, they twice made fun of me over the phone. Not professional at all. Needless to say, I will go to their competitor and never given them any of my business again. How pathetic. I think the women working at this location are sad, bitter people.
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May 2022 by Sandi Bee
Nadine is very knowledgeable. We needed someone who could file out-of-state taxes. We will be using Nadine next year again.
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April 2022 by Sandy Bock
Nadine is very knowledgeable. We needed someone who could file out-of-state taxes. We will be using Nadine next year again.
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April 2022 by Trey Balor
The skill and knowledge of my tax preparer and the convenience of the entire process
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March 2022 by Eva.M. Musch
We always feel comfortable to have our taxes done here! Mrs Laura Gerhardt is always doing a high professional job, answers every email within a few hours and works for the best outcome! Thank you so much!
