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January 2024 by steve talavera
They ladies are a so helpful and also smile and glad to accommodate the customers, Thank you for all you do
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January 2024 by Mark Hammons
First Independent Bank has the most friendly peopleThey love to laugh and make you smileConnie and her crew does an outstanding jobThis is a great place to bank atMost outstanding BankIf you need a bank this is the bank you need to useYou will enjoy ConnieAnd the girls behind the counterAnd you always will get friendly service
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May 2020 by Vanessa Ball
The teller was unwelcoming when helping me locate documents and I felt very uncomfortable and out of place. I banked here when it was Community Bank for 10 years and it has gone downhill since.
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April 2020 by CHRIS HOMMEL
I have been banking here since 2003 and they have always provided me with excellent customer service and here lately have really helped me get through this rough time with my business!!!
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February 2019 by Scott Spencer
Always willing to help me with all my banking needs and Excellent customer service!!
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November 2018 by Danielle Leigh
Literally the worst bank I have ever had the displeasure of banking with. I will never ever recommend this bank or any other branch to any company or personal friend I know. An evaluation of employees needs to be done. Maybe more education in the banking and customer service field are needed. Thoroughly disappointed every single time I've had an interaction with this branch. After 20 years of banking with you, I will be moving all of my accounts to another bank.
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September 2018 by Paula Sanchez
Husband always has issues with bank trying to cash his check. If 2 types of Identifications are required to be shown at time of cashing check and they are given then why not just cash it instead of giving people a hassle!
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October 2017 by C Pritch
Worst bank I have ever delt with. Failed to issue cards when they bought out Northstar. Do not have temp cards and cannot issue a new one (debit card)at any branch! Asked how I should access money and there answer? "Your welcome to withdraw up to the daily limit". Customer service horrible. Expect drive through waits of up to ten minutes even if your the only one. I have a business account up there too and it is even worse. Some people I've spoke with lost there entire balance because there account didn't transfer with the change.
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October 2017 by Brandon Leonard
Worst bank I've ever banked with. Every time I go to the Cleburne branch there is some issue why they can't help me.
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April 2016 by Jason Browder
Nice bank nice employees
