-
October 2024 by Heidi Marshall
I got in a wreck recently and Leo helped me out through the whole process of getting my vehicle fix. I told him I was not going to be able to get a rental and I was going to have to just depends on rides then we express to me what that would try to get it done as soon as possible. Leo called me every week to give me up date and three phone calls later my car was fix and he also warned me if I paid with card there would be a fee so to make sure I brought cash. The Team did a Phenomenal job on my car! Leo was very informative and trusting through the whole process. Also the sweet lady that works front desk was so sweet and Patient with all the calls I had to make. Leo is still helping me out after I picked up my car to get a mirror replace (I didn’t have the extra cash at the time) and was sure that he would try his best to get the best price he could. If you have any car problems Lonestar is the place to call!
-
October 2024 by Stacey Flores
Matt and his team are exceptional! Everyone at the shop is super friendly, and welcoming. Thank you for all the help!
-
September 2024 by Jamie Powers
My husband and I got a flat tire on N. 35W and when we were still stranded after 3 hours and another guy who said he couldn't help us, Lonestar came through! Ricky picked us up fast, took us to a local tire shop and was super nice & helpful. Can't recommend these guys enough!
-
September 2024 by Toxic monsta
Was able to get damages quotes from others within 15 minutes. Ive been waiting 3 days for lone stars quote. It really isnt that bad nor that hard, will be finding somewhere else. Not worth my time if im not worth yours.
-
September 2024 by Yasmin Herrera
I got locked out of my car, AAA sent out one company who tried for a few minutes before stating they could not get it to unlock. AAA sent out this company and I felt so much better! Not only was the technician was able to unlock my vehicle but he was very dedicated and that gave me reassurance he could get the job done!
-
August 2024 by Philip Carter
I broke a pitman steering arm on my dodge 2500 late on a Saturday evening. The dispatcher answered the phone and was very professional. He was very helpful and adamant about getting me a tow truck quickly. I was very impressed with his customer service ethics. The driver was William, and the young guy went right to work and ushered us to sit in the air conditioner while he got the truck loaded safely. He watched all the low lying limbs so bit to hurt my truck. He was a very cautious driver and very courteous. He was respectful to my wife and I. I couldn't imagine ever using anyone else in Johnson county. These guys are 2nd to none. If you don't use these guys when you need a tow, you'll regret it I'll assure you. These guys are honest, reliable, quick, and to top it all off they only charged me $200 to tow me from nearly Whitney Texas to Crowley Texas. I expected double that amount. My hats off to everyone at Lonestar. May God bless you all. That young-man that drives for y'all deserves one heck of a good dinner and a night off with pay. Drivers like him are hard to come by. Thank you guys! Y'all have my business and my family's business for life!
-
August 2024 by Hoss Savage
Matt was great! Service was prompt, courteous, and on point. Highly recommend.
-
August 2024 by Scott Sparks Sr
I don’t recommend this place. Stuff was stolen out of my car, and nobody knew anything about it. beware
-
July 2024 by Brittany Wicker
Leo is very communicative and helpful. There were some small issues, but Leo has helped me get everything squared away.
-
June 2024 by Bill “Catman” Catoire
Friendly staff. Been going there for years. Had work done on different vehicles. If something wasn't right, they would make out right. Skilled towing. Heavy duty and regular. Roll backs available.
-
April 2024 by Sarah High
I went in today to get the underpinning of my car fixed on my challenger,they got me back right away and out in 15 minutes,they are extremely nice! I would recommend going here for any repairs to your vehicle!
-
April 2024 by Nestor Reyes
They’re trash ? , bad service
-
April 2024 by Julie Nelson
Tow truck driver very skilled! Took some maneuvering to set it in the right place.
-
April 2024 by Lora Rumpf
Timely response, nice attitude.
-
April 2024 by James Holderman
I had the pleasure to work with Leo on my insurance claim. He provided excellent customer service, and when I had an issue, he went above and beyond to take care of it as soon as practical. I recommend Lonestar Collision for your auto body needs!
