“My phone was broke, and I didn't even realize I had insurance on my phone until I went there and asked to add another line to my plan. He asked why, and I said my phone was broken and the manufacturer warranty was over. He said, "Let me look. Oh, by the way, you have insurance through att. That made my day.”
“Haely was great! We went in to get my grandmother on a new line and she was super helpful and competent! Very seamless and straightforward process, I’m very thankful for her help. In our 10yrs with Verizon we never had such an easy experience with a provider rep”