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October 2025 by Gaurav
The staff has been consistently professional and courteous. Melissa and the team have ensured a smooth and stress-free experience at the branch each time.
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December 2024 by Karen Snape
Melissa was courteous and fast. Awesome bank to have.
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August 2024 by Laramie Stehling
Bryston Grier was a wonderful help!! He was super fast getting me through everything and extremely likeable.
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July 2024 by Mike Tucker
Bank statement showed a $2000 cash withdrawal that wasn't done by either me or my wife. I contacted the bank upon receipt of the statement and was told that they would look into it. Three weeks later Branch manager Melissa Keeling has only excuses and the bank still has our money. She also refused to let me speak with area manager Tashara Banks.
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March 2024 by Taira Camp
Friendly staff. Very helpful. Highly recommend this bank to everyone who needs a bank.
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July 2023 by MBD1972
I Went in Friday afternoon to figure out how to use the banking app, I met a new face. A young lady named Kali helped me, she was phenomenal.Glad to see the bank is going back to the way it used to be.
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July 2023 by Makan Akhavan
Terrible bank , terrible customer serviceI had no choice but opening account with them so disappointed itMoving back to CHASE
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June 2023 by Lorie Means
The people are not the same team as the past!!! The Mobile app is not to be compared to BBVA. It really is poor !If you have to use the drive-thru, make sure you have plenty of time ! I should not be charged for extras if I have to wait longer than a fast food place. By the way, where is the bank manager , customer service, or employee team work? Not there anymore :(
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October 2022 by Haylee S.
Absolutely HATE this bank. Just the worst ever.
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September 2022 by Shelli Williamson
We’ve banked here for about 16 years. We love seeing the same faces year after year. They are so knowledgeable and helpful.
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August 2022 by Jen F
Friendliest bank staff I’ve ever encountered
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August 2022 by Dog Pilot
Quick, friendly service
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May 2022 by T Diaz
Always great service here! I have banked with Wells Fargo and woodforest, this bank way out ranks them!!!
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May 2022 by H
Absolutely HATE this bank. Just the worst ever.
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March 2022 by Nathan Cypert
Very unfriendly tellers.Extremely rushed and impersonal.
