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February 2024 by Marie BonEwell
I went to T-Mobile in Cleburne, TX. To fix my phone. I was ecstatic when Jackie G. Fixed my phone !!! She is AMAZING!!!I have been with T-mobile for over 17 years, she deserves not only praise she deserves a raise. Thank you Jackie. I am so happy ? ?
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January 2024 by Gloria Crawford
When I have needed help, Cleburne's staff has always taken the time to help me figure things out with my phone. Today it was Bruce who spent a good10-15 minutes with me helping me get rid of stuff in storage. Thanks!
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September 2023 by Nicholas Chaffee
Amy is amazing! Had a difficult customer at the same time as I was in to get multiple devices. She handled 3 transactions at the same. She handled it better than I would have. Got everything I wanted and then some. I'll be back to this location any time I need something. Clean store, good people.
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September 2023 by Terry Hodges
Service takes to long. Most of personnel are knowledgeable
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August 2023 by Tony Long
These people wouldn't help then when they tried they didn't know what they were doing
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July 2023 by Crystal Deist
I absolutely hate dealing with T-Mobile - the website and calling support - but at the Cleburne T-Mobile, Amy is the best and makes everything easy. I canceled my coverage weeks before by calling their support line but for some reason T-Mobile did not cancel the lines for my two watches. Amy helped me out and treated me no differently from any other customer. She was fast, friendly and very professional- she really knows what she is doing.
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July 2023 by John “Scuffet” Glasgow
My T-mobile account was set up through a 3rd party Vendor. They did a terrible job. I returned to the actual T-mobile store, and they were able to fix my account and give me the discounts I was promised. I went from paying $230 for 3 lines on the minimum bundle, to paying $226 for 4 lines on the maximum plan they offer. They were very knowledgeable, professional, and got my service fixed rather quickly.
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May 2023 by Quan Tran
This place is cheating. Not recommend. Becarefull to shop here.
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May 2023 by Wayne Blair
Love the phones good service. Great price.
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April 2023 by piphy long
Ty and Brandon were amazing!!! They rock go in and see them. They each are so helpful!!!
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February 2023 by Leipziger Gnom
Went there recently with my mom, in order to get her a new phone. The employee who helped us out was very friendly and offered a couple different options that were in our price range. He was good at explaining what they could offer and he helped us transfer all of my mom's data to her new phone. Overall it was a pleasant experience.
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February 2023 by Jean Hogue
Really like and trust Dr. SLOAN, APPRECIATE HIS TIME AND KNOWLEDGE ON OUR PET. THANK YOU.
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December 2022 by Anita Elliott
Best help I've had Brandon stayed with me work as much as he could trying to fix my phone. Sorry to say I needed to help pick out my phone. Brandon explained the phones what I needed and not whatever I need for all that I do. Thank you so much Brandon
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November 2022 by Brittany Deist
By far the best in store service I've ever received from ANY phone company. Maddie and Brandon were a huge help and turned a bad stolen phone situation into a new phone, new home internet for way cheaper than what was being paid before...AND it's a million times faster!! They were really awesome, friendly, had amazing customer service, just all around good people. This will definitely be the go to store for any issues!!
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October 2022 by C B.
This store lies and overcharges it's customers. unprofessional. Back Story: it's close to home and decided to upgrade to one of their premium handsets and when going over what it would cost me out the door with my next months service included I was charged $335 total. It seemed high but I was about to have to pay my bill (50.00) so since my next service payment was included than really only $285 so I went ahead and did it. The next morning around 8 am I have no service!!! So I go back to the store and one of the two guys was there from the night before, the manager, and I explain the issue and he says no no service was included! He sat right there and helped the guy that was helping me from the night before!! So I was like listen that's not what you guys told me yesterday so l want to return the unused phone and give me my money back. He says he won't do refunds period!! Total non-sense, rude, unprofessional! Take it from me there is a metro store not more than a mile from this one that doesn't try and screw you over!!
