October 2023 by Lisa Hallmark
As stated by other customers, this is the worst service I have ever received. My husband and I rented a Uhaul at one location and returned it to this location. My husband was not with me, a person that was helping us move was with me, and witnessed how belligerent the owner was to me. When I walked in to return the Uhaul, which was not dirty and had more fuel in the tank than when we first picked it up, the owner started lightly shouting things like "I am not taking that truck back", "you must have the wrong location", and "we don't take dirty trucks back", and "the inspector will be here in a couple of hours and I am sure they are going to charge you for a dirty truck". When someone that owns a business is that nasty and rude, it is amazing that they can keep their business. I do hope that other people will see this. We are also going to file a complaint with UHaul regarding the owner of this location. When people treat you like that it is very traumatizing.
