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November 2023 by Sadie Hood
I just visited the store today and I want to give a huge shout out to Justin!! He was incredible in helping us with everything we needed! He helped my indecisive husband and was patient the entire time! He explained everything to us and answered all of our questions! Best experience I've had with Aaron's, hands down!! Thank you so much for all your help and professionalism!•Update• Tim and Samuel came and delivered my products that Justin helped us with and they were phenomenal!! Very professional and kind making sure my refrigerator was setup and working. Determined to get it in the house even though it was a tight fit. Lol they were awesome!! Thank you for your help guys!!
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November 2023 by Kayla Stowe
Got a couch around the beginning of the month . We picked it off the show floor and had it delivered. 3 days later I go to inspect the couch , the only piece of furniture in my new home and found BED BUGS!!!! I called them to come get the couch instantly and very angry. I told them I was not paying another cent for a couch with bugs. And that I want them to exterminate my house incase in that 3 days any had gotten in my house . Of course there wouldn't be an infestation yet but possibly a few that hid and cause a infestation later. They sent an exterminator to inspect the house. Not exterminate only INSPECT . This is their way to not pay for an exterminator. When the inspector says he can't see any ... well of course you can't see 1 or 2 just spray for the inconvenience and for my piece of mind . They have not done anything further. Not even made contact about the situation. We have had to call and bug them to do something about this issue. And they just won't do anything about it. Don't buy from here they have BED BUGS!!!!!!
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May 2023 by Christina Jenkins
Always excellent Service. Customer for 10+ years.
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May 2022 by Roland Ewing
People are very friendly and helpful
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December 2021 by Chloe Evans
Went into Aaron’s and I must say Ricardo is the definition of a professional sales man he made our shopping experience very fun. we left the store very pleased with our new couch plus he went out his way to make sure our delivery was on time. Love the store and I hope Aaron’s keeps Ricardo because he is truly one of a kind will definitely come back and request Ricardo for any future needs!!!
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November 2021 by Gabrielle Gundacker
Manager at Cleveland Tx store very rude. Left a review..
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July 2021 by Debbie F.
Went to Aaron's on Cleveland tx Monday afternoon looking for a new couch and washing machine. Found a couch I liked the sales guy started calling other stores to get one and found one .they didn't have any washing machines but he found one for me. They both was delivered to me this afternoon after they picked them up from other stores. My sales guy was great made shopping for furniture so easy
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July 2021 by Debora Lapham
Bought a sofa and love seat. Kenia is was very helpful.
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January 2021 by Diana Billiter
Love that place ?
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January 2021 by Dean Burns
Excellent and very good furniture
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October 2020 by Stephanie Guzman (stephielove26)
Great deals they will greet you and help you out go above and beyond to find what you need.. their customer service skills are amazing! Thank you
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August 2020 by Kristin Reynolds
I called approximately 6 months ago with a complaint on my dryer. All I needed was a replacement lint trap. After numerous calls and always being told they have no record of my calls or complaints, they took the part out of a dryer in the showroom. All I can say is check your dryer carefully before accepting it. I would NOT recommend the store in Cleveland, Texas.
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March 2020 by Stephanie Guzman
Great deals they will greet you and help you out go above and beyond to find what you need.. their customer service skills are amazing! Thank you
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February 2020 by Darren McAdams
I just can't get enough.
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December 2019 by Jeff Lowery
Nice staff and ready to help you
